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Businiess name:
Bistro Ten 18
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Review by:
citysearch c.
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Review content:
I was recently part of a 12-person party for sunday brunch and they had us waiting OVER AN HOUR for our food. We didn't leave because we didn't want to make a scene. Perhaps he was ""annoyed"" that we ""inconvenienced"" him when the reservation was changed well in advance. There was another large party but we were treated as 2nd-class citizens. We had to ask for bread after 45 minutes and even though our waiter was GREAT, he had to ask the stiff manager to comp us a round of drinks for waiting so long. The un-customer-friendly manager comped us NOTHING for waiting for room temperature food, so we stopped ordering drinks. He only kept giving us the evil eye as to ""intimidate"" us. With this type of customer service, I'm surprised the place is still in business. It's ONLY advantage is the location of which there's nothing else around.
Pros: good menu
Cons: poser sunday mgr., inefficient kitchen, LONG wait for food
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