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Businiess name:
Qualitek Auto Body
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Review by:
citysearch c.
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Review content:
Qualitek?s 5-star rating on Citysearch is absolutely and richly deserved! My wife and I chose it based on the glowing Citysearch reviews we had seen, so our expectations were high--and even with our high expectations, Qualitek far exceeded them. I can?t imagine a finer quality of work and attention to detail; our car was finished sooner than they estimated and the charge was at or below their estimate?s amount; their whole approach and manner radiated integrity, honesty, and diligence in every respect; and the level of personal service we received from Javier (owner), Eddie (estimator & front desk), Javier?s brothers (key team members) and everyone else there was unparalleled in the body shop business, or, frankly, in any other business I can think of. I bought my 1997 Honda Del Sol new eleven years ago and it?s what I?ve driven ever since. The original paint job was never great (my only complaint about the car) and it had experienced a few dings and hail over the years, so after years of talking about it, I finally decided to change the color. My wife found Qualitek through Citysearch and we took the car to them that day. They told me it would be a big job--they?d need to completely disassemble and rebuild the body--but they?d be glad to take it on if I was sure I wanted it done. I said yes, absolutely, and it was a great decision--it came out looking far better than brand-new. It went from a dull, always-dirty-looking black to a bright metallic lavender that hardly shows any dirt. I?ve been driving it for 6 months now and continue to get positive comments everywhere I go. Even my friends who have auto expertise (which I don?t) and who thought I was crazy to have my eleven-year-old car?s body rebuilt wound up admitting that it came out looking absolutely great. So cheers to Javier, Eddie, and their terrific team! From my experience, they deserve every 5-star rating they get. They?re a model of how customer service in any business should be done.
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