Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Momentum Bmw Southwest
|
|
Review by:
dawn m.
|
|
Review content:
I recently received my 2008 BMW 550 back from your service center after having several items scheduled for installation and maintenance: 1. Dinan Free Flow Exhaust 2.Dinan High Flow Intake 3.Dinan Stage 2 Software4.Dinan Shock Braces5.Dinan Strut Braces 6.Brake maintenance /replacement7.Side mirror collapse issue 8.Paint touch up. As you can see from the abovementioned list, the car went to several different groups within your service organization. And one thing was very apparent when my car was returned – they all did an exceptional job. Secondly, my service advisor, Jason Baisden, was a tremendous resource. He provided timely updates on the cars progress and also acted as a liaison with Dinan to ensure parts were shipped on time, the correct parts were ordered and took personal responsibility for my car. The Dinan parts and labor cost me $5,000. That’s a considerable amount of money on discretionary upgrades. I’ve been so impressed with the support I’ve received from Dinan and the unwavering support of Jason, that I just asked him to place another Dinan order of approx. $4,000 in parts and labor to complete the Dina Stage 1 upgrades to my car. Jason should be considered indispensible to the service organization based on the interactions I’ve had with him. And he should be commended on his approach to customer service. Please ensure that he is recognized for his dedication to his clients. Additionally, I have already referred a business associate of mine to your dealership and directly to Jason for additional Dinan upgrades to his BMW. This will be several thousand dollars in high margin upgrades that you took from an unresponsive BMW dealership in North Houston.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|