I am from Missouri and my 84-year-old aunt lives in Dallas. Her birthday was February 1, 2011, last Tuesday.
I called Milles Fleurs because they were close to her house and they had good reviews online.
The weather in Dallas on her birthday was very cold, in the 20's, and ice was in the forecast. My aunt was home all day waiting for the delivery I told her would come. I gave the florist both my phone number and hers in case any questions arose.
All day, no delivery or phone calls from Milles Fleurs. I had ordered an English garden basket with live plants for $100 plus paid a $13 delivery charge.
Early in the evening, my aunt looked outside and found the basket had been left on her front porch without so much as a knock, a doorbell ring or a phone call. The plants were all frozen and dead.
Both of us have been trying to call Milles Fleurs since then. We have only gotten the answering machine and have left messages. However, no return call is forthcoming.
I have never seen a business with so little respect for their customers. Dallas has many, many florists. Next occasion I will choose one who will offer a quality product and service for my money. This company is horrible.
UNHAPPY in St. Louis and Dallas.
ggr1868
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