After spending about a month shopping for a road bike, I purchased from Greg's in Bellevue. I read some negative reviews online about their customer service, but I decided to give them a try anyway. I was very pleasantly surprised! These guys definitely went above and beyond my expectations for customer service. They spent tons of time with me testing different bikes and explaining things (I'm new to road bikes) - I worked with Lance, Joe, Tony, and Pat - all were very patient, knowledgeable, and helpful! Even after the purchase, these guys continue to take great care of me as a customer. I've recommended this shop to all of my friends, and will definitely be a repeat customer.
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