The Greenbriar Station is the worst post office in Houston. We?ve asked multiple times not to receive mail not personally addressed to us (which would exclude junk mail, advertisements and circulars). At his request, I gave my carrier a letter to this effect and for 8 years, he kindly abided by our wishes. Then about 3 months ago, we began receiving tons junk mail and circulars from a new postal carrier who I saw placing these in our mailbox. I told her of my agreement with my regular carrier. She stated that she is required to deliver all junk mail and a letter from me stating that I don?t want this does not matter. In the weeks that followed, she began putting multiple Wednesday?s circular in my mailbox out of spite. In return, I put the unwanted circulars in the outgoing mailbox. Everyday she stuffs them back in my mailbox. Therefore, we have a daily ?battle? of the circulars and junk mail going to-and-fro that continues even now.
I wrote letters to Greenbriar Station which were ignored until just recently. Ms. Flanagan, the Station Manager, called to tell me that her carriers are required to deliver all mail and that there is nothing a recipient can do to stop or refuse mail. She also told me that delivering junk mail is the ?bread and butter of the post office?s business? and that if they lose this business, ?post office employees will not be able to feed their families?. She then asked me if I wanted her and the carriers to lose their jobs for not delivering junk mail. This was bizarre since I don?t know why they would lose their jobs by following the rules in USPS Domestic Mail Manual which allow a recipient to request withholding of certain mail (see USPS Domestic Mail Manual #508 Recipient Services 1.1.4, not to mention 1.1.2 and 1.1.3 which allow a recipient to refuse mail).
It is incredibly puzzling that the Greenbriar Station is not required to follow or be familiar with USPS Domestic Mail Manual #508 Recipient Services. Ms. Flanagan?s stubborn and false insistence that an addressee has no way to opt out or refuse mail (despite clear USPS rules to the contrary) makes me wonder if there is fraud at Greenbriar Station or if she has some kind of performance incentive which is linked to the amount of mail that her carriers deliver (or at least don?t come back to the station with).
I am in the midst of reporting her to Houston Postmaster Ellis (her boss) and the USPS Headquarters.
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