Went to Presley Orthodontics twice. The dental work was good. Watch out for the floride treatment that was included in the treatment without discussion: it is $45, not covered by insurance, as I learned afterward. At the end of the appointment I offered to pay the bill right there. They said to wait. I offered to pay the co-pay. They said to wait until it went through insurance. I never did receive a bill, and six months later when they called to make the next appointment, I asked about the bill. They said I had a balance but to wait until it went through insurance. I continued to wait... Then I received a collections notice in the mail. I ended up paying both the entire bill AND a collections fee. In the end, it turned out that they had filed the insurance claim with errors in it, causing a delay in payment by my insurance company. They have refused to refund the collections fee even though the error was theirs.
Pros: Teeth cleaning was ok
Cons: Sent me to collections even after I offered to pay the bill.
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