I received a gift card here for two facials. I regularly get facials and have experienced many Boston facials as well as facials within the Boston suburbs. I was very disappointed with Bella Sante. I found the front desk staff to be VERY unorganized which added a high element of chaos to what was suppose to be a relaxing experience. The staff were clearly distracted and on personal phone calls. They were frustrated with keeping the locker room tidy. The spa was very clean and peaceful looking.
My facials were very poor - and my skin has developed some kind of perpetual peeling since January from the products used. I found the products to be extremely expensive and the staff were not knowledgeable about the benefits of the various products, but were happy to encourage clients to drop their cash.
What I thought would be a special time turned out to be disappointing --- I do not recommend this place for facials.
Pros: pretty setting
Cons: staff, over priced, putting your face at risk, no parking
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