Wow...A customer with a bad experience. I find it hard to believe it happened as you state. I am calling you a liar. I have worked with Cycle City, with both Hesh Boher, and Dan Dryer (New owner) and without doubt, know it is far better now. For one, there is no smell of grass in the air !\r
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If you had an issue the best, and most professional way to handle the ""claim"" is to write a letter. Yes put it in writing. I have worked at, and managed several dealers. It is impossible to make everyone happy all the time, I am certain, you are the type that is never happy no matter what the circumstances.\r
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I have first hand watched as the employees have stayed late to take care of a customer, even though, they have a life outside of work as we all do. To say this is the worst experience you have ever had, I would venture a guess, a bet even, that you are just a difficult person.\r
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I proudly, run Cycle City, stickers on all my race bikes, and my vehicles, because I am keen to what works. I have been around the motorcycle industry all my life. I know the difference between good, and bad customer service...Cycle City, is at the top of the proverbial chain !\r
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I am sorry you had a bad experience, but your actions to write such a poor review, shows what a punk you really are, instead of stepping to the plate and work it out like a man\r
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Your letter encourages me to go spend money at Cycle City !!!\r
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I proudly
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