I wanted to write this review to inform everyone of Standard Engine. The Owner David is one of the nicest people you could deal with during a problem such as replacing your whole engine. Even when things would get a little heated, he would remain calm and take the blame when it was obviously his fault. Well, his shop's fault. But by being the owner, he has to take the heat for the people working in the shop. My engine was a specialty engine, and we ran into problems from the beginning. It took weeks to try and locate all the things he needed for my engine. But, with ever delay came David's generosity. He was always ""felling bad"" about the situation and would offer me my refund. I didn't accept because I wanted a Rebuilt with a 5 year warranty. There was one major thing that bothered me during the 2 months that David tried to get this motor completed. It was the lack of communication. I am the type of person who hates to wait for a response. Sometimes I would call numerous times and the phone guy Tom would ""take a message"". Other times I would just get the answering machine. Either way, I hated it. But, in David's defense, Tom was an idiot and David ended up removing that position about half way through our 2 months; then David was left to the phones. This meant leave a message and I?ll get back to you. Running a business cannot be an easy thing. Taking care of customer that our having problems with there cars (America's Life Line) has to be even harder. So, with that being said David handled the whole ordeal with the respect I would expect from an owner of a company with such high stress customers. I appreciate the whole tribulation, even though I didn?t end up purchasing my engine from him.
Pros: Wonderful Owner!
Cons: Communication Problems (fixable)
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