Overall Cynergy was a great experience. If you are looking for a place to make you feel at home then this is the place. But every place has it's cons. Unfortunately we were late. They dock one minute for every minute that we are late from our services. The time was taken from 1 service (Don't know if this is cutomary but I hoped it would be dock it evenly from all the services). The hostess seemed to have an attitude. They said because it was my friend's b-day they were going to do something special. After talking to her nothing special was done differently from the service I got. I am not looking for a freebie but a gift certificate/ free product would have been nice. The woman who did my facial made the event a success for me and my friend enjoyed the day. So I was pleased.
Pros: Felt at home, Servces explained, Customer Service
Cons: Customer Service
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