On 3.28.11 we took our 1993 Honda Accord to Kim's because it was running rough. He did not quote a fee for diagnostic. He called and said we needed a new timing belt at a cost of $650. We asked how it was diagnosed and he said that he "drove it around the block and listened". We explained that the timing belt had been replaced once and according to criteria for this auto & make was not due for at least 20,000 more miles. That caused us to get a 'second opinion'. We took it to Midas on Lake City Way - they told us it did NOT need an expensive timing belt and suggested other repairs (which we did and now it is working fine). When we went back to ask for the $60. fee + tax that Mr. Kim charged for "driving around the block" and "listening to the engine", he refused and denied telling us that he recommended a new timing belt. He also displays a BBB Member sticker in his window - this is NOT TRUE. We did file a BBB complaint to which he has not responded.
We also talked to several shops that told us that if we were to need a timing belt they would recommend also doing other work like hoses and water pump etc. as this is a major job - Mr. Kim did not recommend this (until we suggested it). Another reason we did not trust his assessment. Do not trust this shop - based on the other review, they are just there to survive and nickel and dime potential customers.
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