Pioneer Sand Company

I ordered a yard of premium compost delivered to my house last Thursday (4-25-2013) and was told it would be delivered between 1 and 3 the next day. At 2:55 I received a call from their dispatcher (Larry?) who stated that the truck is en-route back to their yard to get the compost and then they would head to my house. When I complained that they would be really late I was told "do you want it or not?" Hmmmm....really apologetic about their mistake. I expressed the fact that I took time off of my job for this delivery there was no sympathy at all. Poorly run business and very poor customer care. This is not the first time that I have used Pioneer and I have had other bad experiences with them and I assure you...It will be my last visit. more

We moved into a new house in September 2001 and the yard wasn't done. We definitely needed some rock to finish it. Well Pioneer definitely came through for us! They had a great variety for us to choose from and had very reasonable prices. We were pleased when the truck pulled up to our house on time and with exactly what we ordered! Would definitely use them in the future if need be. more