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Ballard Designs - Atlanta, GA - Reviews page 1 - Judysbook

Ballard Designs

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1670 Defoor Ave NW
Atlanta, GA 30318
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(404) 603-7000
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Reviews

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Best

As with all of my Ballard Design purchases, I am extremely pleased! This basket is perfect for my three children's shoes, books and toys. I put stuff in the basket and the kids ...

Worst

Ballard Designs carries all sorts of home furnishings and accents, from furniture to lamps, frames, rugs, china and holiday decor. They have really cute things in classic styles....

Buyer Beware if you need to return an item 11/24/2015

If you purchase something from Ballard and need to return the item, be prepared to pay outrageous shipping costs. A little known fact - Ballard ships items to you based on a "weight only" cost. UPS ground charges a "dimensional weight" cost. I purchased a large print (36x36). The cost to Ballard to ship it to me was $15.88, although they charged me $27.00. The cost to return the item was $128.79! I am out more than $155.00 and have nothing to show for it. I followed the instructions on the packing slip sent to me. There was nothing on the packing slip about the differences in the "weight" costs or in the return policy on the website alerting buyers to the substantially high return shipping costs. I won't be purchasing anything from Ballard again. more

DO NOT BUY FROM THIS COMPANY BALLARD DESIGNS 3/25/2015

I bought a sectional couch and upholstery in velvet. The couch is extremely uncomfortable. The pillows were not down as mentioned in the description. The upholstery was done very poorly. None of the seams lined up. The worst part of this purchase was Ballard Designs customer service. It is terrible. I would never buy from this company again. I advise you NOT to purchase from them. more

Worst Retailer Ever What are they hiding 7/29/2014

Ballard Designs is the worst retailer I've ever dealt with. I purchased two sets of wicker dining room chairs with covers. After one and a half years my wife decided to wash the cushions that were lightly soiled. The seams came completely apart. Since it was past their one year store warranty they would only give a $40 gift card towards replacement cushions. Only problem is that they don't sell the same cushions and they are so unique they would have to be custom made. They would not even give us any information on the manufacturer. Since I purchased them with my Visa card I filed a claim with Visa only to find out that Ballard Designs refused to provide Visa any information on the manufacturer quoting that it was confidential and all they could find out is that they were manufactured in India. Since they do not have a USA backed manufacturer warranty Visa denied the claim. What is Ballard Designs hiding. more

Order date changed 6/18/2014

Do not get yourself carried over by looking at their website. Everything that glitters is not gold and same apply to Ballard Designs. They wont cancel my order which they delayed. They do not have any supply or stock management systems running. Please stay away from them. more

Never again 7/22/2013

Will never purchase from Ballard's again. I ordered an $800.00 bed swing from them in May. After having paid a carpenter to install braces to install it, one of the four hooks on the swing gave way. Hook would not come out or stay in. The swing was no longer offered after having been in the catalogue for less than two months. I asked if this was because of a faulty part. Woman I spoke with said sales weren't as expected so they would offer swing again next spring. Go figure. Representative said they would pick up and give full refund. Have had to call four times. Much confusion on their part. The last time rep connected me with shipping company who said it would be picked up the following Monday and they would call with a window. No call. Staff seems incompetent, unprofessional and dishonest. I have waited over a month for them to pick up the defective swing and will then have to wait another several weeks to be credited. Never again. more

Ordered outdoor rug 3 months ago 6/13/2013

Still waiting after over 3 months for a simple outdoor rug. Numerous calls to this company , few return calls same promise.Oh , it will be shippoed .Just today 6/13/13 received anothe update .Now the rug will ship in July. 4 mths , we finally cancelled and hopefully we get our money back. more

Buyer Beware 5/15/2013

Waited five months for a set of dishes. Multiple orders and confusion. When I refused shipment at my door for UPS (because at that point who knew what was in the box) , I was charged for shipping!!! ANd it was a lot. The folks at "customer service" told me they were generous to offer me free shipping. Whoopee. Wish I owned a racket like that. I would never buy from Ballard. I also ordered a desk years ago and one drawer never worked ( so I guess I should have known better). more

Will Not Grant Refunds 8/5/2011

Ballard Designs will not grant refunds. They will claim that the order is a non-refundable "custom order" even though the order itself says nothing about refunds. If the order contains even one item that they claim is "custom," they will not grant refunds on non-custom items included in the order. more

perfect! 6/25/2009

As with all of my Ballard Design purchases, I am extremely pleased! This basket is perfect for my three children's shoes, books and toys. I put stuff in the basket and the kids take it up stairs.. perfect! more

Ballard rugs are sturdy... 6/25/2009

Ballard rugs are sturdy, and is easy to keep clean, with the added benefit of being beautiful. I would definately recommend the rug i bought to friends and family.... more

I love the runner I bought from them. 6/24/2009

I love the runner I bought from them. I've really had no problems. It looks perfect in my house and is exactly what I wanted!! I really would like to purchase the 9x12 rug, but it's a little too much for my budget right now. Next time there's a sale or discount, I'll be getting it. Thanks to them for great service!! more

Their rugs are everything we expected and more. 6/23/2009

Their rugs are everything we expected and more. The colors are beautifiul and the quality superb. Ballard handled the sale in a prompt and professional manner. more

The carpet i bought from Ballards is gorgeous! 6/21/2009

The carpet i bought from Ballards is gorgeous! I would recommend it to the Queen of England, or any celeb. I only wish I could get it in other sizes as well. Thanks to then for beautifying my home with their merchandise. more

I really like Ballards. 6/19/2009

I have been very pleased with the rug I purchased from their store. It lays in my entryway and has held up quite well over the past few months. It was a fine find and I will be coming back to search for many more items for my home! more

I thought the rug was a very good value. 6/19/2009

I thought the rug was a very good value. I was worried about how it might look upon arrival, but was honestly impressed. It was made really well and looks like I spent a lot more than what I did. I would recommend this product based on both quality and value. more

Really happy we ordered it. 6/18/2009

I've ordered an area rug from Ballards. It's really nice rug. The colors are beautiful and the quality is very good. We have had it for several months, now, and it is wearing beautifully and it gets a lot of foot traffic. Really happy we ordered it. more

I have been happy with every item I have ever ordered from Ballard Designs. 6/18/2009

This will be the third summer that I have used the indoor/outdoor rug. We put it on our covered porch. It cleans easily and looks like new. I have been happy with every item I have ever ordered from Ballard Designs. more

Perfect rug for the presentation 6/17/2009

This was the perfect rug for the presentation in my guest bathroom. It was the finishing touch that brought the gold & white decor together.... And my guests will love the soft, plush feel under their feet. more

The rug is perfect. 6/17/2009

The rug is perfect. It looks exactly like the picture. It's heavy and durable. I have a dog and a cat, and always get stains. This rug has been washed several times, since I purchased it, and every spot comes out. I love it. more

I love Ballard Designs 6/16/2009

The rug is a wonderful addition to my kitchen. I love the fact that the rug can be used either indoors or outdoors. I love Ballard Designs and look forward to receiving the catalogs in the mail. more
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  • Payments:

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  • Neighborhoods:

    Underwood Hills, Northside

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