Volvo-Tacoma

I am writing to tell you what a tremendous service advisor Mr. Bob Fuchs at Volvo of Tacoma at Fife has been for my wife and me. The opportunities that we've worked with Mr. Fuchs in servicing our 1999 Volvo S70 have always been a pleasure. In 30 years of having automobiles serviced, I've never met a more professional and competent service advisor. He's a valuable player on your team, and I look forward to many years of continued business with Mr. Fuchs and Volvo of Tacoma! Sincerely, R.L. Pros: Best Service in town Cons: None more

My husband and I stopped by this dealership on the WED before Thanksgiving. We were looking to buy a Volvo C70 and had the funds to write a check and walk away with a car that day. If the car was available, or if I could have ordered the car, we would have done so that night. The Volvo C70 was my dream car. After walking around the empty showroom, we had to go ask for a sales associate to help us. He was unable to answer any of our questions about the vehicle, and referred us to the sticker on the window for information on the engine. I wanted a manual, and nobody could answer if this vehicle came in a manual transmission. When I went home, I found out manual transmission is the standard and automatic is an option. The first sales associate quickly dropped us when someone else walked into the room and passed us on to someone else. Someone who also didn't know anything about the Volvo C70. I asked to see a vehicle with a navigation system in it. He pointed outside and said there was one outside. We looked at him funny, so he grabbed his jacket and decided to come show us. I can't believe the lack of knowledge and professionalism of the sales associates from this Volvo dealer. I was ready to walk out that day with a new car, but nobody could help me. I am happy with the choice I made, we went next door and got an Infiniti G37S Coupe. Pros: None Cons: Sales associates did not know the product - they did not seem to want to make a sale more