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Urbana Wellness Spa - Charlotte, NC - Reviews page 1 - Judysbook

Urbana Wellness Spa

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7510 Pineville-Matthews Road, 5-B (at Carmel Rd.)
Charlotte, NC 28226
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(704) 684-4856
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Urbana Wellness Spa - Charlotte, NC
Urbana Wellness Spa - Charlotte, NC
Urbana Wellness Spa - Charlotte, NC
Urbana Wellness Spa - Charlotte, NC
Urbana Wellness Spa - Charlotte, NC
Urbana Wellness Spa - Charlotte, NC
Urbana Wellness Spa - Charlotte, NC
Urbana Wellness Spa - Charlotte, NC

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Reviews

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Best

I love Urbana and always have, but now more than ever. Just had Brandon. First male therapist for me and I didn't know how comfortable I'd be but thought I'd take the chance. Will...

Worst

Massages were wonderful. Lounge is nice but creepy older gentleman who works there stalks and makes for an uncomfortable stay. Front desk is friendly. Therapist turnover is high....

Editorial review from Citysearch 6/26/2014

My first visit to urbana was a great experience. I had a wonderful massage with Drea. I will recommend her to all my friends. Drea was friendly and very professional. Thanks for a relaxing afternoon. more

Editorial review from Citysearch 7/25/2012

My girlfriends and I came in for tea this evening, 7/25. Lindsay and Jordan were so helpful in making our first experience an outstanding one! I have never felt so welcomed with such excellent customer service. We will definitely be coming in for services soon! Thank you Urbana for keeping such high level of service and having associates like this! more

Always the best 3/19/2012

I love Urbana and always have, but now more than ever. Just had Brandon. First male therapist for me and I didn't know how comfortable I'd be but thought I'd take the chance. Will be back to him over and over again. What an amazing therapist! Thanks Urbana. more

Pass 2/29/2012

Not very friendly. more

Great Experience ~ Awesome Place! 11/26/2011

I bought a 75 minute coconut infusion massage through Living Social along with my daughter. We were pleasantly surprised when we arrived. The atmosphere is very unique. The waiting area is a tea bar with dim lights and relaxing music. I was offered complimentary tea or water while I filled out my paperwork. I have chemical sensitivities, and when I told the receptionist, she had my massage therapist, Mitzi, come out and let me test the oil that was going to be used. She understands holistic medicine, so she was very open to what I was doing. I was concerned about the time since with recent Groupon and Living Social spa services I have not been given the entire time that was paid for. The receptionist assured me that we would be given the full 75 minutes. When I went back to undress, Mitzi said that they allow five minutes to dress and undress. That's fair. Mitzi asked me about the pressure that I wanted and she did a great job working out the stress in my muscles. I don't like a really firm touch, but something in between. She did great and did not talk to me during the massage which is something they ask you if you want on the paperwork. The spa is very clean and the rooms are dark...no windows. The sheets were clean and fresh on the massage table. The music was very relaxing and I was pleasantly surprised when she finished to look at the clock and see that she gave me the full 70 minutes. My daughter was there with me getting the same massage in another room, and her experience was fantastic as well. I live in Atlanta, but I will be looking for more deals at this spa and will plan to go back when I am in town. After the massage, we were given a hot tea of our choice. They have a very large selection. The Almond Cookie Green Tea was fabulous. My daughter bought a bag to take home. Overall, it was fun mother/daughter day out and I hope to go back soon. more

Urbana Cityspa & Teabar 9/18/2011

Excellent experience. I have had many massages, but Urbana is hands above the rest. The relaxing atmosphere was exceptional. The massage therapist was very professional and did not try to carry on a conversation. She made the experience pleasant. I have to drive quite a distance to get there, but most assuringly worth the drive. Can't wait until my next massage. The pricing is reasonable and they do offer discounts. more

Great All Around Experience 8/31/2011

I called in with a gift certificate I had received. I had only a couple possible days and times that would work with my schedule. I told this to the girl who I called at Urbana and although nothing worked out right away, she moved their schedule to accommodate me. I had a one hour Swedish massage and a half hour facial. The masseur was great. I felt totally relaxed and pampered. The music, lighting and overall decor was pleasant. To get time away from my little ones in this type of environment was exceptional. Also nice to enjoy tea after my pampering and not feel rushed. It was nice and clean too. Would recommend to anyone. more

best massage ever 8/29/2011

I received a 1 hour Swedish massage at Urbana and my massage therapist, Dorothea, was amazing- very communicative and experienced. Even better than the massage I received a year ago at the Grove Park Inn! The atmosphere is relaxing and sophisticated, and the staff is very friendly. You can also arrive early and enjoy tea or wine before your appointment. Makes for a great spa day with friends. The pricing is very reasonable and the tea bar experience along with the exceptional massage session exceeded my expectations. more

best massage ever! 8/29/2011

I received a 1 hour Swedish massage at Urbana and my massage therapist, Dorothea, was amazing- very communicative and experienced. Even better than the massage I received a year ago at the Grove Park Inn! The atmosphere is upbeat and sophisticated, and the staff is very friendly. You can also arrive early and enjoy tea or wine before your appointment. Makes for a great spa day with friends. The pricing is very reasonable and the tea bar experience along with the exceptional massage session exceeded my expectations. more

unique 6/6/2011

I have been to Urbana four times. It is unique in that it is also a tea bar, which I find relaxing after the massage. You do not need to have a massage to go in and have tea which is also nice. The atmosphere and music are pretty chill. I have seen 3 different therapists...all are very good, but I do have a favorite that I now request. You wont be hanging out in a lounge or quiet room in a fluffy robe, but the tea bar is what makes this place different. After the massage I was given either a bottle of Voss or Fiji water. I cant wait to go back.... more

Amazing Massage 10/30/2010

Being a massage addict, I've had great massages, good massages, and ones that made me want to say stop. At Urbana, the massages are always the best. I've spent more than I want to think about at numerous resort spas, and they never, ever compare to the talented hands at Urbana. Love this place! more

YES you should.... 8/11/2010

....treat yourself to the Urbana experience!! From beginning till end, my massage at Urbana was nothing short of Sublime. As you walk in the door you are welcomed with a choice of select teas from around the world. Upon entering the dimly lit massage room, they were very attentive and made sure to ask if I needed anything to make me more comfortable. They also asked if their were certain areas id like to concentrate on and if I was experiencing any pain. I had the "East-West" massage with hot stones...which was amazing (both relaxing and pain relieving) This particular massage combines both deep tissue work and swedish elements as well. Meghan was my therapist and I would highly recommend her. Pros: great therapists, atmosphere, tea Cons: none more

Best ANYWHERE 7/14/2010

I am totally addicted to Urbana. I always feel like I'm in a warm coccoon from start to finish. Very welcoming. World class therapists. Fabulous atmosphere. I hope they never change a thing. It's no surprise they are best of Citysearch. I can't give them enough stars. Pros: All-around great Cons: None more

Great products too! 2/26/2010

Nancy introduced me to the Mamma Mio line of skin care Urbana sells while i was a few months pregnant. I tried the Tummy Rub Butter for stretchmarks. Boy am i glad i did. I started using it around month 4 and I stopped using it 3 months post-pardum and don't have a mark! Whew. Totally worth it! And it helped my itchy belly too! Thanks Nancy! Pros: unique selection of product more

Savor It 2/11/2010

My husband and I came to Urbana for massages for our anniversary. The people that work there immediately helped us relax. The tea bar atmosphere makes it comfortable for men. I think some men feel like spas are for women but Urbana feels warm and cozy, not feminine. At the end we were not rushed and were able to savor the experience. Pros: Everything perfect Cons: none more

a very happy new year 1/2/2010

thought i would treat myself to celebrate the new year. was happy to find that i was able to get in for a massage. it was the best massage i have ever experienced. have to say i didn't even know from past experiences elsewhere what i was missing. now i know what massage is really about and where to go to get it thanks to urbana. Pros: fabulous massage, ambiance, music and more Cons: zero more

RUINED SUPRISE!!! 12/14/2009

I tried to do something special for my sister for her birthday. I booked her a massage and a massage facial. I had a $30 off coupon for being a first-time client, and had made it very clear I did not want my sister to find out how much I had spent and especially did not want her to know I used a coupon. I also asked if they could make it all a suprise and not tell her what she was getting when she came in. The lady, Britney, said it was absolutely no problem and she would put a note in the system so when she came in it would pop up with all this info. My sister went in, and right away they told her what she was getting done, so right from the start they ruined the surprise part of it. She got her massage, and when she was done they charged her $30 saying I did not cover everything. So not only did she find out how much I spent, she also found out I had used a $30 coupon. I will NOT recommend this place to anyone!!! Cons: Ruined my entire surprise for my present. more

Simply the best 12/1/2009

The best hot stone massage I have ever gotten. I am coming back for it time after time. ...and the collection of teas!!! If you are a true tea lover - you have to visit this place and half a nice cup of tea after a relaxing massage... Pros: service Cons: location more

great place for relaxing and massage 12/1/2009

Everyone that works there cares so much about your experience while you are there, especially the owners. The massage therapist are all fabulous . And the tea and champagne delicious!!!! Pros: beautiful place Cons: none more

5 Stars for Urbana 11/25/2009

My votes for anything "massage" go to Urbana. They have proven to me many times that they are the best in Charlotte or any other city I've recieved massage in. I have gotten various types of massage there. All great. I wouldn't hesitate to refer anyone there and often do. Pros: Best in massage category more
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Owner Message

  • 2009 BEST OF CITYSEARCH WINNER FOR ALL MASSAGE CATEGORIES & BEST SPA! FOR CHARLOTTE'S PERFECT ESCAPE, URBANA CITYSPA & TEABAR OFFERS 30 TYPES OF MASSAGE (FACIALS AT BIRKDALE), INCLUDING: ASIAN ELIXIR -- ASHIATSU BAREFOOT THERAPY, A DEEP, LUXURIOUS...

Editorial

  • Choose from one hundred gourmet teas or get a relaxing massage at Urbana Teas & Tonics in Charlotte.

  • 3/3/2008 Provided by Citysearch

Additional information

  • Hours:

    Mon-Fri 10am-10pm Sat 10am-6pm Sun 11am-6pm
  • Payments:

    Discover, Visa, Master Card, American Express
  • Neighborhoods:

    Carmel

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