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Tom Williams Bmw & Auto Parts

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1000 Tom Williams Way
Birmingham, AL 35210

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(205) 252-9512
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Reviews
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( 4 )

Best

Service is great and always gets my car serviced as promised.

Worst

Not pleased with my client advisor. Bought a car but will buy elsewhere next time.

Everyone was very friendly 8/12/2010

I received excellent customer service at Tom Williams BMW! This was my first experience with the service dept. From the initial phone call to make the appointment through the time I picked up my vehicle after service, all the staff were extremely helpful and went out of their way to assist me. The appointment setter really went out of her way to give me the information about the service process and the service history on my car. My service advisor was great and kept me informed on the progress on my car at least daily. Everyone was very friendly and it was by far the best experience I have had with an automobile service dept. more
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far superior to any/all others 8/9/2010

In 20+ years of car ownership, the Tom Williams BMW service experience is far superior to any/all others- this includes Nissan, Honda, Acura, Infiniti and especially Tom Williams Lexus across the street. Always good to talk ?cars? with folks who share a similar passion. Keep up the excellent work! more
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I love taking my car 8/5/2010

I love taking my car into service at Tom Williams BMW! Thanks to the whole service team! more
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very satisfied 8/3/2010

I am very satisfied with the service I receive at Tom Williams BMW and will purchase my next vehicle there because of the excellent service. more
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Wonderful staff and service. 7/27/2010

Wonderful staff and service. more
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Always satisfied! 7/19/2010

Tom Williams BMW continues to have service advisors who do what they say they will do! Always satisfied! more
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excellent dealership 7/9/2010

An excellent dealership with friendly customer service! more
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great 7/6/2010

You guys were great. You should talk to the people in New Orleans and tell them how to treat a customer when they come into the showroom. more
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