We contacted Solomon Brothers when the center diamond fell out, and was lost, from my wife's engagement ring. Our hometown of Billings, MT did not have the quality of diamond needed to replace the lost stone; certainly not at a price we could afford. An intense and thorough Internet search of ""diamond brokers"" and jewelry stores led us to Solomon Brothers Fine Jewelry in Atlanta. \r
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Doing business long distance, over the Internet can be a bit daunting. We checked out Solomon Brothers through the local Business Bureau - their reputation was unblemished. We checked them out through Amazon, same report back.\r
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I had the pleasure of working with Rami Hachamoff. The entire process took about a month...because we moved things carefully forward on our end. Rami and his team were quick to provide information, diligent in their description of the process, and never disappointed. \r
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My wife's replacement diamond is ""stunning"" (my wife's description), and I completely agree. Rami and his team did everything they said they would do. They went above and beyond, by replacing the entire ""head"" (at no additional cost to us), mounting the new stone, polishing the ring and checking the six smaller side diamonds, providing the GIA certification, insurance appraisal, and mailing the completed ring back to us FedEx, overnight (at no cost to us).\r
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Even half a continent away, Solomon Brothers is our jewelry store for any future purchases.\r
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Thanks Rami for providing exceptional friendly yet professional customer service!\r
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Sincerely,\r
Mike & Janna Myers
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