Satisfaction Restaurant & Bar

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905 W Main St 37
Durham, NC 27701

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(919) 682-7397
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Reviews
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Best

If you want good food, great service, and awesome night life......Satisfaction is the answer. I have been there about five times and every time I go I have a better experience. ...

Worst

Satisfaction is a good place to watch a variety of sports on lots of TV. The pizza is mediocre - there are many much much better places for pizza in Durham. We experienced poor s...

Editorial review from Citysearch 8/17/2013

Keep your receipt !!! I was with a group of about seven people. The check came and gratuity was already added. After my debit transaction posted to my account, I noticed that the amount was another $3.00. I did not leave a tip as this was already calculated on my bill. I thought this happened last time, but I had lost the receipt, and could not verify this. I hate to cry over $3.00, but that is money I earned and she did not. The waitress did not deserve the tip she recieved as service again was sub-par. Food was not great.I will not be eating here again. more
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Good location / atmosphere, decent food 7/6/2009

Pretty cool place on the inside, especially if you're into the sports bar thing. The pizza sauce, though, seems watered down, although it tastes good. We got a french bread pizza once, and the bread was soggy from the watery sauce. I also ordered wings, and the blue cheese was more like blue milk. Kinda gross. The wings were a bit dry, too, but maybe I just like a lot of sauce. Lots of options for pizza toppings, though, so that's a plus. Pros: Cool atmosphere, lots of pizza ingredients Cons: Pizza sauce and wing sauces watered down more
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Good Sports & Bad Service 2/22/2009

Satisfaction is a good place to watch a variety of sports on lots of TV. The pizza is mediocre - there are many much much better places for pizza in Durham. We experienced poor service (took 15 min to notice our arrival, 15 minutes to get our first drink, and our pizza was delivered initially to the adjacent table), I'll qualify this by saying we came to the conclusion that it must be our waiter's first week as waitstaff. Additionally, I was served a beer that I was told was ""the best on tap"" which I believe was either switched out with Budweiser or was skunked. Pros: location, sports, atmosphere Cons: service, food, beer more
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I would have to be drunk... 9/7/2008

My husband and I, along with our two year old stopped in for a quick lunch on a Sunday. My husband had been here for lunch previously and said the sandwiches were good. This place had terrible service. Our server was much more concerned about the big party next to us that guaranteed an 18% tip and large alcohol tab to be attentive to our little table of 3. We sat there for several minutes before she took our drink order and then ignored me later when I asked for silverware when our food came. My poor son's food was disgusting. His hamburger was burnt and his mini hot dog looked like it was 5 days old. My food was average (how hard is it to cook a cheeseburger?) but I was so turned off with the service and the fact that the manager was hanging over our table half of our meal to figure out the remote for the tv's. I will definitely not be back. more
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Nice plasma TVs, great food, great everything!!!! 3/5/2008

If you want good food, great service, and awesome night life......Satisfaction is the answer. I have been there about five times and every time I go I have a better experience. Day or night it's a great place to watch sports games (they have 15 plasma tvs throughout the restaurant), drink with friends, or sing karaoke (on saturday). I am a NC State student but I always feel welcome there even though its near Duke. I also like this bar/restaurant because there is tons of room. Although the bar is usually packed, you don't feel too crowded or smell smoky when you leave. I am a huge fan of buffalo chicken and I crave their buffalo chicken wraps. I know this sounds pathetic, but my friends and I drive there sometimes just to get those..haha. And of course the pizza is dank............oh yeah that greek chicken is soo good. \r \r Soo...if your in durham or not, you should definitely check out Satisfaction. Oh and also get a T-shirt...they are nice to rock out in!! \r \r holla....Go Sats! Pros: plasma tvs, food, management, bouncer (tim) Cons: absolutely NOTHING more
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I heart Satisfaction! 3/5/2008

Satisfaction is by far one of my favorite places to go. I don't even live in Durham, but I choose to travel there because I love this place so much. The staff is super friendly and outgoing. I've never been there and not received excellent customer service. I've tried many of their menu items and have yet to find one that I dislike. The pizza is like none other and the chicken wrap is abolutely heaven. During the day and late evening it seems to be a good place for family and groups, while in the late pm it has quite the nightlife. My friends and I thoroughly enjoy karaoke, even if the occassional person sings Hannah Montana! What makes for a better girls night out than good food, strong drinks, and karaoke? \r \r Pros: Everything-- Cons: Nothing more
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Terrible Management, nastier food. 3/5/2008

My daughter went there today.....she and two friends. They were charged gratuity even though the menu clearly states parties of six or more or checks over 75.00. When she asked why the management told her, ""because we can!"" We teach our daughter to tip as I was in food service for over 20 years. She was told teenagers don't tip....while this may be true you cannot punish one for the actions of others. My husband called Staten....the so-called manager......He hung up on him! BTW I work in local government and my husband works for Duke. We are both college educated homeowning folks who happen to be black....there was never attitude given but much was received. I, my co-coworkers and anyone else I can contact, will never set foot in there again! Pros: Nothing Cons: Management more
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customers beware 8/28/2007

After my experience last night, I suggest to go to another spot. Why? Well, the managers seem to lack professionalism at ever level. I made a legitimate complaint about my bill, and the manager failed to acknowlege my complain, and just raised her voice and even cursed. I guess being the fact that I am a minorty, she thought I would be behaive in a certain way, and figured her behavior would simply mirror mine, which that was not the case at all. Either ways, it never feels good to be stereotyped. You can't get into every fight with every irate person that comes your way, but you can oust them.\r ps. The manager is an older woman with long hair, she can't be missed, customers beware!!!! Pros: low key place more
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Unique pizza, chill atmosphere 2/21/2007

Their pizza is very good, and truly unique. Their menu is varied, and has a lot of strengths including their cookie sundae. Yum. We go here to watch duke basketball games and the atmosphere is very relaxed. And, I am so excited to know they are open on sundays now. Pros: great pizza more
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Good pizza, great happy hour place...but service is sometimes shady 2/7/2007

I almost lost my appetite when a large waitress with 7 face piercings came to take my order..... and then there's the fellow who prides himelf on being rude and flamboyant- that type of service doesn't fly anywhere.\r \r Pros: Good food including pizza, and beer galore! Cons: Wait staff looks like something from a bad 80's movie. more
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Great pizza in the triangle 1/13/2007

We've been going here for over 15 years (since before they moved to the current location) and it's always had absolutely great pizza and wonderful service. I would recommend with high marks going for the food - not the ""sports"" bar part. The beer is always cold and the pizza comes out steaming hot every single time. Kid friendly even with the drinking. Diverse crowd from college to business folks and families. Pros: great price for the wonderful pizza -always hot more
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Great Food 11/13/2006

Not only is their pizza excellent but their sandwiches, salads and wraps are of the same caliber. Tons of meat, toppings, fresh bread, etc. They don't skimp on anything. And if it's not right they will make it right for you. I have always had a wonderful experience here whether with a few friends or a large group. more
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Best Sports Bar Around!! 7/2/2006

Satisfaction is a Durham landmark!! It has been around for years serving great pizza,cold beer and excellent customer service..where else in durham can you find pizza, beer and hd-tv's?? Lots of room for big groups and special events, they even deliver!! All around great sports bar and fun place to be. See ya there!! more
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Best Pizza and Martinis! 7/2/2006

Love the pizza and subs, Karaoke, and martinis! Fun place to hang out, have a private party, get a little crazy! Pros: If you go during the day, the kids love to play with the video games. Then head out to the square for a bit of shopping. more
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Idiot Business Plan 1/21/2006

A ""sports bar"" that's not open on Sundays. Great business plan there guys - what are you thinking? With so few options in Durham to sit and watch sports, dring beer, and get some grub, you'd think they'd be more on the ball than to be closed on Sundays. more
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Good bar menu 5/5/2004

Satisfaction carries a very wide selection of beers, cider, and mixed drinks. Enough to make even the pickiest thirsty traveler happy. The menu is extensive for a ""bar"" menu and everything is good. Lots of TV's makes this a great meeting place. Pros: TV's all around more
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HOORAY BEER 9/11/2002

Great place to go after work for a few cool ones to unwind. Excellent eats, and you can order your own custom pizza to chase away the ""hungeries"". Drink your way around the world, great beer selection from all over the globe. more
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Great sandwiches & Pizza!! 6/11/2002

You can't beat Sat's sandwiches, pizza, or chips!! Not to mention an excellent beer selection. more
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Great Food, Sorry Sports 5/29/2002

I love Satisfaction.... for the food. The pizza is incredible and the service is good. I think we should hold up when we call this place a sports bar. A couple of projection screen tvs from 1970 does not make a sports bar. The picture is so blurry you can barely tell what is going on. If they upgrade the tvs to modern times I think they might be a decent place to catch a game. Until then, I will catch Satisfaction whenever there is not a game on I want to watch. Pros: Pizza, Beer Cons: TVs, sports bar more
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Menu for Satisfaction Restaurant & Bar


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A Durham institution, Satisfaction opened in its original location in 1982. For over 20 years, it has been the place to go for good times

Editorial

  • In Short
    Renowned for its pizza, Satisfaction is equally enjoyed as a restaurant and a bar. Located in the converted tobacco warehouses of Brightleaf Square, it has an atmosphere that...

  • 7/6/2006 Provided by Citysearch
Additional information
  • Hours: Mon-Sat: 11am-1am
  • Payments: Master Card, Visa, American Express, Discover, Diner's Club
  • Neighborhoods: Brightleaf, Downtown
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