My daughter went there today.....she and two friends. They were charged gratuity even though the menu clearly states parties of six or more or checks over 75.00. When she asked why the management told her, ""because we can!"" We teach our daughter to tip as I was in food service for over 20 years. She was told teenagers don't tip....while this may be true you cannot punish one for the actions of others. My husband called Staten....the so-called manager......He hung up on him! BTW I work in local government and my husband works for Duke. We are both college educated homeowning folks who happen to be black....there was never attitude given but much was received. I, my co-coworkers and anyone else I can contact, will never set foot in there again!
Pros: Nothing
Cons: Management
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