Based on the other City Search reviews we were prepared to have a delightful meal. We intentionally went at a late lunch hour (2PM) to avoid the crowds and the higher prices of the dinner menu mentioned by others. We were deeply disappointed. Despite being assigned two servers, the overall service experience was terrible. No one offering to refill drinks, bread basket that was requested but non existent during our entire meal. It finally arrived after we had finished our lunch (and after our experience we had no intention of ordering dessert so we munched on the bread then). In trying to watch calories, I expressed my dietary restriction to the waiter who suggested the spaghetti squash as an alternative to the mashed potatoes. It arrived drenched in butter and I had to move my crabcakes (tasty but about the size of a half dollar) to my bread plate (which of course was clean because there was no bread). The asparagus (all two spears) was wooden-tough. My husband, who does not need to watch calories, had fried shrimp and fries. The fries were burnt and stubby. The cole slaw at the local grocery store was better. The entire meal was under-sized, uninspired, and over-priced. Believe it or not, the service was what really got us. Our two servers walked by our table a few times, never offering to replenish drinks, deliver the requested items, or notice I was not enjoying my meal. When I spoke up to have them replace the spaghetti squash, I received the same item, floating in butter in a bowl. We gave up. We finished our meal and paid the $45 bill. Never again.
Pros: Lovely view of the river
Cons: SERVICE, FOOD, LACK OF CONCERN ABOUT BOTH
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