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Randall Reed's Planet Ford

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19000 Highway 59 N
Humble, TX 77338

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(800) 850-8751
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Randall Reed's Planet Ford - Humble, TX
Reviews
( 31 )
( 10 )
( 0 )
( 0 )
( 9 )

Best

At your location looking around one of your salesmen came over and asked it I needed any help. Ken's knowledge on each vehicle was a great help in making my decision.

Worst

BAD, VERY BAD. NEVER GOING BACK. READ MY ENTIRE REVIEW....The dealer now writes a reply to my review like they are really concerned that I was not satisfied with the bad treatment...

Editorial review from Citysearch 4/7/2014

everything was great with Leo.\r \r i was however unhappy that one of the other sales persons lost the 2nd set of keys on the truck i purchased. more
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Editorial review from Citysearch 4/6/2014

I've purchased several cars from this dealership over the years and have always had a very good experience! \r more
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Editorial review from Citysearch 4/1/2014

Veronica was a great sales person, and Kevin McKinnon is great at the extra parts. Even though it took all day, I am pleased with the Planet Ford. \r more
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Editorial review from Citysearch 3/30/2014

Everyone worked very hard to get us in the vehicle we wanted but especially Guy Guidry. Thank you, \r more
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Editorial review from Citysearch 3/27/2014

Couldn't ask for better quality services \r more
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Editorial review from Citysearch 3/26/2014

We first went to the used car lot but no one helped us. So we decided to go to the new car lot and I want to say Veronica was awesome! She went up and beyond to help us. Our only problem was with the patriots fan in the financial department. He was not nice at all. So we requested for someone else and that guy was awesome. Our loyalty is with Veronica not Ford. She is beyond great. \r more
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Editorial review from Citysearch 3/24/2014

James macdonald went above and beyond to make sure I was happy with my purchase. After ensuring I was happy with all of the numbers, he traveled 4.5 hours to bring me my vehicle! \r I would definitely return to him in the future! more
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Editorial review from Citysearch 3/24/2014

Ricardo was very helpful in helping us find what we wanted, i feel he went out of his way in taking his time and having patience with us in choosing the right vehivle that we would love and in our price range. Everyone was very helpful and all my questions were answered. \r more
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Editorial review from Citysearch 3/23/2014

James Lovorn provided excellent services \r more
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Editorial review from Citysearch 3/18/2014

The people (Frank, Kevin, Juan and Joel) who directly helped me wanted me to have a good experience in a timely fashion. \r \r I'm anxious to visit the new show room and service area after they are completed. more
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Editorial review from Citysearch 3/10/2014

Experience was great. Will certainly use you guys again. Excellent job on moving the purchase forward. \r more
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Editorial review from Citysearch 3/6/2014

Great. Everyone was pleasant and professional \r more
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Editorial review from Citysearch 3/4/2014

We ended up purchasing a 2013 F-150 truck & we are very happy with the purchase.\r We dealt with Kyle Domangue (Product Specialist) who did a very good job, he was very knowledgeable about the features of the vehicle and made the choice of vehicle an easy one.\r I did not appreciate the fact that he had to go back & forth with offer/counter offer 4 times before we could finally agree on a price, this is a wasteful process that we did not enjoy at all.\r After that, the waiting around to finalize the purchase took way too long. When it came to seeing the ""finance guy"" & signing the sale agreement, we caught the fact that the price on the document was $1500 higher than we'd agreed to, this left us with a very ""sour taste"" that if we had not caught this ""mistake"" we would be committed to a contract that was over priced and probably wouldn't have any recourse. Hopefully this was a genuine mistake but we were so worn down from waiting around we could have easily missed it! more
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Editorial review from Citysearch 2/25/2014

It was a very pleasent visit treated very good more
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Editorial review from Citysearch 2/25/2014

The people were very busy but they had time to offer me refreshments and make sure I was ok while waiting.Doug introduced himself and devoted all his attention towards me.Took me through the process and got me hooked up.Never had service so good. \r more
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Editorial review from Citysearch 2/19/2014

Well I bought a truck and the purchase experience was fine. \r more
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Editorial review from Citysearch 2/17/2014

great this was my second vehicle and it was great \r more
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Randall and Sherry Reed are the owners of Randall Reed's Planet Ford on Hwy. 59 in Humble, Texas and they say :”We’re Dealin’!”

Owner Message

  • Randall Reed and Sherry Reed are the owners of Randall Reed's Planet Ford on Hwy. 59 in Humble, Texas. The family, which includes the Reed's three children: Steven, Shelby and Austin; is proud to own one of the largest, privately held, award-winning dealer groups in the country. For over 20 years, Mr. Reed has been recognized as one of the Top-100 Mega Dealers in the United States by Wards Dealer Business. Mr. Reed, along with his wife, Sherry, have built a highly successful, Texas and Oklahoma based automotive dealership group on the foundation of managing from the ground up with over 35 years of automotive experience. Planet Mr. Reed owns and operates the No. 1 selling Ford dealership in the Greater-Houston area holding that prestigious title for more than 13 years. The group is also the recipient of more than 30 top honor sales and service awards over the past 25 years

Additional information
  • Hours: Mon - Sat: 7:00 AM to 9:00 PM; Sun: Closed;
  • Payments: Visa, Master Card, Discover
  • Neighborhoods: Humble
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