Paragon Dry Cleaners & Alterations

i used to bring my dry cleaning to paragon all the time- i had heard that they dry cleaned clothes for disney studios and were extremely reputable. the actual cleaning was fine, but the last time that i went to pick up my clothes there were a few shirts missing. the woman/owner scrambled to find them- i waited for about 20 minutes as she wandered around looking for them, finally she says, ""let me call my daughter"" i looked confused at her and asked ""why?"" ...no answer. the daughter picked up, the phone was silent for a while and the mother/owner and daughter went back and forth on the phone whispering...finally she got off the phone and said ""you'll have to come back for the other shirts they are at the house""...""what?"" i exclaimed...apparently the daughter took my shirts from the dry cleaners to wear and they were most likely sitting in a heap on her teenage bedroom floor. how disgusting. i was absolutely mortified. ""i said, i wont be coming back for those tops, please have her bring them to me here right this minute"" Pros: rating is zero. more

I had a couture wedding dress that I wanted to use for my own wedding. It had been worn once by someone else for only a few hours and was supposedly ""professionally dry-cleaned"". I tried iton in low lights at home and saw no stains or problems. When I needed to make alterations as my wedding day was vastly approaching (in 6 weeks), I noticed (under fluorescent light) multiple stains on the front bodice and train of what looked like water marks or yellowing. Although it was hard to see in some light, it was very noticeable in fluorescent light!!! I took it to TWO other cleaners who did not want to even TRY and get the stains out because the dress was so delicate (a special silk/satin material) and they just sent me on my way. Unexpectedly I just tried Paragon and Taline was there who did everything in her power to try and get the yellowed stains (probably left from the previous cleaner who tried to remove make-up and dirt along the train) out by using wet cleaning...although it took some of the luster out of the dress, I was just so happy that she got it out in the bodice where it would show in all of my pictures! She did such a wonderful job trying her hardest to make my dream dress wearable!! She gave me options just in case it didn't work and she even offered to find me a seamstress to make a lace little jacket or vest to cover up some of the bodice!!! This place had GREAT service and they really work hard and go to great lengths to help out their customers! I will NEVER go to another dry cleaners again!!!! Pros: Easy location, Great service more

nice enough and friendly enough folk, stains were cleaned to my satisfaction (most imp thing to me after horrible exp right across the street at another space), but price kinda high. worth it for some items, not sure for all everyday stuff. understand price due to enviro practices, etc., so if imp to you, this is the place for you too! more

I visited them three times in the passed month. The staff is friendly and helpful. Has a nice family feel. The tailors were great! Pros: Great services, LOTS OF PARKING! Cons: Closed sundays. more

I payed $10 to have a pair of lined pants hemmed. Three months (approx 6 wearings) later, the thread had pulled and one of the hems was coming loose. Rather than devising a way to make it my fault and charge me again, they graciously repaired the hem for free. Pros: Customer service more