I have purchased shoes from them in the past with no problems. I bought a pair of work shoes from them but this time the sole cracked on the right shoe so I took them back. They had me give them the shoes back so they could send them back to the manufacturer. It has been over a month and I got a voicemail today saying the manufacturer had still not responded to their request. I told them to just keep the shoes and forget it. I will go somewhere else to replace them. I feel I didn't buy the shoes from the manufacturer, I bought them from Murray's Shoes and they should be the one dealing with my problem. Signed, X-Customer
more