Mc Clatchey, William M, Md - Piedmont Physicians Group

You guys provide great and caring healthcare. At the same time the worst possible phone intereaction with patients imaginable. I just waited 20 minutes for a representative to answer my call, an attempt to answer a simple question my doctor's asst. asked of me.\r Twenty minutes, to just to have someone make a 2 second call transfer.\r Also switchboard closes at 4:30 for the night, you cannot even leave a message after that, so you are rolled over to the following day and the torment begins again.\r Endless talk of ""new system,"" but its pretty much this way all the time. Dr. McClatchey, you've been at this long enough to know better. Allow callers with simple questions or answers to bypass the front desk., What's the big deal, you get voicemail anwyay, but at least a message gets delivered! more

really like the Dr. Cody but the staff has a real tough attitude. Making an appointment sometimes requires two or 3 calls and even at that point they are certain you are the favored one. Dr. is amazing but the front office staff are terrible. more

He is awesome! He has always listened to me and been very willing to work with my other Doctor's/Specialists when needed. I have recommended him to several friends and the ones that have gone have been so happy that I did! more

I am so thankful that I am in the care of these two (2) wonderful medical professional's that I tell everyone about them. They treat you as though you are a personal friend or family member. I started going there over 15 years ago when Dr. Brawner was there and he was my primary care physician and James Hunter was is Physician Asst. When Dr. Brawner retired I choose Dr. William McCatchey because James would be working with him. I have referred several family members and neighbors to this office, and they all have the same wonderful experience. It is always good to know that when you are at your worse, someone cares enough to make you feel better. \r Thanks, Liz Thomas\r Pros: Good Old Fashion Medical Care - I Wish They Did House Calls. more

I have been going to the Piedmont Physician's Group for about four years. Very nice administrative staff. Doctors Dunlevie and McClatchey are personable and knowledgeable. They run on time and spend enough time with you to make you feel that their practice isn't a ""factory"". Only downside is having to go to Piedmont Hospital to see them. Parking isn't free and it's a zoo. Even with the parking mess, I highly recommend these two physicians. Pros: Very attentive, personalized care. On time; waiting time was minimal and within expectations Cons: Parking is a zoo -- and not free. more

I love this office! It reminds me of the days when doctors provided a service and not just a business. I have been taken care of in the best way everytime I I sow up. Pros: actual service is great Cons: front office needs a little more personality and professionalism more

Having seen Dr. W. Cody McClatchey for an initial visit/physical check-up, I was surprisingly and thoroughly impressed. I was on time and so were they, plus he truly took all the time needed to talk and answer any and all questions. Very approachable and easy to communicate with! I have finally found a primary care physician to stick with after over a decade living in Atlanta. Pros: absolutely zero waiting time...and I was early! Cons: parking not validated more

one of the black women offered to sell me sample medicines.i didnt want to do that because it is just like illegal. she says she gets lots of samples and takes them and sells them to friends who need the stuff but won't go to the doctorl more

Dr William McClatchey is a wonderful, wonderful Primary Care Physician. He takes his time meeting with the patients and is always willing to answer questions. He is very approachable. I definitely get the feeling he sincerely cares about my family and I.\r \r Highly, highly recommend. more

Started coming here on a recommendation from a friend. By far the nicest group of doctors I've ever visited. After my routine checkup, I received two personalized letters thanking me for choosing the medical group and urging me to contact the staff if I had any questions or issues. I would highly recommend this office to friends. more

Started going here about three years ago -- luckily haven't had to visit too often, but every trip has been just fine. Nice staff, solid PAs, I feel like I'm in very good hands. Pros: friendly, informed, professional more