I just took my car in and they stripped the oil drain plug and then lied about it and said the car came in that way. I was there for 45 min and they said the car would be done in 15 more minutes at which point they sold me an air filter, then I waited another hour at which point they said they didn't touch my car! Before I went to Jiffy Lube, my car was fine, afterwards, the oil plug is stripped and its leaking oil. The damage cost me $400 to fix. They don't know what they're doing and won't be accountable if something does go wrong. Stay away!
Cons: Unprofessional, dishonest, unaccountable
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