I went to Gill's because they had good reviews. I was very dissatisfied with the service I got for a simple hem on a cocktail dress. First, I made an appointment specifically to have the seamstress pin my dress, but she was not there and her husband assured me that he could pin my dress correctly. I arrived to pick up my dress several days later after the time it was promised, and the dress was not hemmed. While I waited, the seamstress hemmed my dress. Of course, it was not pinned correctly, so the dress was too long. I again returned after the dress was promissed the second time, and the dress had a visibly crooked hem. The seamstress took out the hem and re-did the work with a different hem which hid some of the stitching, but the hem looked lumpy. She tried to blame it on the the stretchy fabric. I would think that if she could not properly hem a dress, then she would say so up front. I am hoping that maybe having the dress dry cleaned will help with the lumpiness. I was still charged the full $40 for the unsatisfactory hem job.
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