Emergency Tree Service

Jones promised to do tree removal same day and quoted price. He came by later in day and demanded half of the payment to get supplies. He did not return for several days and overcharged. Avoid, you would not want him in your home. more

I had the same issues as the man above. In fact they still have not picked up all the wood that was cut down and no one will return my call. I was charged over 2 grand to cut and remove wood. It has been over two weeks and it is not done. They subcontracted a brush remover to get the job finished, didn't pay him enough, and he wont come get the wood till Robert gives him the remainder of the money. I will be skipping the BBB and going straight to small claims court. more

I hired ETS (Robert Jones) on 5/13/09 to cut 4 trees in my yard. It was agreed that they would cut the burnable wood into fireplace length and leave the remaining brush for me to dispose of as I saw fit. They seemingly finished the job in less than 2 hours and when I asked, Robert requested cash as payment. I paid him and they went on their way. I went outside and began stacking the cord wood and separating the brush. That is when I discovered a large amount of the wood had not been cut or had been only partially cut through. This was not noticed when we walked the job b/c of the cut brush atop of the problem areas. I called Robert and left a message with him on 5/13 and twice more on 5/14. He finally contacted me on the evening of 5/14 and agreed that he would be back out to finish the job on 5/15 or 5/18. Robert did not show up or call on either date. I called him again on 5/19 and he agreed to come on 5/20 to complete the job. I called him at 6pm on 5/20 to find out when he was going to show up and Robert told me he was busy trying to finish up the job he was on and would be at my house by 9:30 a.m. on 5/21. At 10 a.m. on 5/21 I called Robert to find out why he did not show up again but only got his voicemail. At that point, I left a message stating that if he did not show up or call by noon with a good reason I was contacting the BBB and/or Don Dare's "On Your Side". ETS never responded to the BBB's attempt at a resolution. more