Doug's Shoot'n Sports has great customer service. The employees are always extremely nice and helpful. The prices on their firearms are the best around in the Salt Lake Valley. However, the shooting range is a little less than to be desired. Only about half of the target retrieve systems work...the targets themselves sag...and if there is more than three people there shooting--well good luck in getting a good lane! With the up in price for range fees, the owners of this joint should've already placed in better target retrieval systems. That being said, it would've been a perfect score of 5 stars, but because of this I'm only going to rate it 3 stars.