DCH Honda of Mission Valley

This is the car dealership you were always warned about to avoid! Unethical sales practices and dishonesty when confronted about it. I always used to have my car serviced at Honda dealerships and mistakenly believed they were more ethical than independent facilities. When I moved to San Diego, I needed my car serviced so I went to Honda Mission Valley. Big mistake! I needed new brake pads and they tacked on extra fees such as "machining the rotors" without my consent. Apparently they do this often. I did not not sign any authorization form for anything until after the job was complete, meaning they could have tacked on anything. I tried to resolved the issue with the BBB and Honda Mission Valley flat out lied and distorted information. They tried to offer me a full credit of the refund I was requesting or a drastically reduced cash refund. No way would I ever go back to their facility and the refund offered was a joke, so I declined both. There are many other more honest and ethical Honda service facilities out there. Save your money and avoid Honda MIssion Valley at all costs. more

The services has done a great job with its introduction of Honda vehicles, especially for people who doesn't understand the performance of Honda vehicles. That's when I learned that Honda seems to fit my taste for Japanese cars like Honda Civic. The dealer's explanatory is filled with every information you need to buy a vehicle like Honda. more

The sales people were great, not too pushy. I bring my car there for service and the prices are not that bad. The oil changes are cheap and there is never a wait if you have an appointment. There is a huge selection of cars to choose from and the prices are reasonable. more

I always love going here for oil change. The service is superb! The staffs are very nice and they always finish the job on time as promised! Another minor factor that I've always liked about this place was the free coffee offered to customers. Nowadays they still have free coffee offered but you have to go to the counter to get the special token into the coffee machine. It's not that convenient and I didn't think it's worth it so unless I'm absolutely dying of thirst, I never actually drag myself to the counter for a free token of coffee. more