Charles’ Custom Picture Framing

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10677 W Pico Blvd
Los Angeles, CA 90064

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(310) 474-8661
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I pre-paid to have a canvas stretched and framed and was told it'd be ready in one week. Three weeks passed and no one called to give me an update on my pic. I called and left tw...

Incredibly Poor Customer Service 9/7/2005

I pre-paid to have a canvas stretched and framed and was told it'd be ready in one week. Three weeks passed and no one called to give me an update on my pic. I called and left two msgs that went unreturned. When I picked up my pic the owner Charles brushed aside his poor communication and poor customer service as if it were nothing. Cons: expensive, poor service, took too long more
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Owner Message

  • A picture captures a memory that we do not want to forget. However, if that picture is not framed properly, it can fade along with cherished memories. At Charles Custom Picture Framing, we know how important your pictures are and want to protect them with the highest quality framing possible. Since 1981, we have been providing excellent workmanship leading to exemplary customer reviews. If you need custom picture framing, jersey framing, textile framing, or oil painting framing, Charles Custom Picture Framing located in Los Angeles, California can help you to frame and protect your special memories.

Additional information
  • Hours: Sat 09:00am-04:00pm, Mon 08:00am-06:00pm, Tue 08:00am-06:00pm, Wed 08:00am-06:00pm, Thu 08:00am-06:00pm, Fri 08:00am-06:00pm
  • Neighborhoods: West Los Angeles, West LA
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