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Best Buy - Tampa, FL - Reviews page 1 - Judysbook

Best Buy

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1725 N Dale Mabry Hwy
Tampa, FL 33607
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(813) 874-8814
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Best

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Worst

I brought a crashed hard drive to them and explained to them upon entering the establishment that it was crashed, would not boot up and needed replacement. I have a technological ...

They'll Rip You Off (If You Let Them) 5/24/2006

I brought a crashed hard drive to them and explained to them upon entering the establishment that it was crashed, would not boot up and needed replacement. I have a technological background; so I wasn't completely oblivious to what makes a computer work. Yet, this idiot techs tried to convince me of my need to get it diagnosed first. The time it took me to fill out the papers and then get to my car, I got a phone call from them telling me that it was crashed and needed to be replaced. So I purchased a new hard drive and they wanted to charge me $35 for just plugging in my computer and seeing it not boot and another charge for replacing/installing the new hard drive (another $60). I argued that they learned nothing more then I told them and they did nothing more then I did to come to that conclusion and refused to pay them for that service. Needless to say, after making enough noise, they gave me credit for the diagnosis towards the installation feel. DON'T LET THEM RUN OVER YOU. THEY WILL DAMN SURE TRY!!! more

Worst Customer Service Ever 7/28/2005

So I had a little run in with the customer service department at this store and just let me say that it was by far the worst experience ever. I have worked for Best Buy before and heard some of the horror stories but never really anything had happen to me. Well this time it did and I will never shop at this store again. The employees at Best Buy need to learn that they aren't smarter because they work there, in fact the common consumer knows more about the products by reading the box then they could get from an actual employee. more
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Owner Message

  • With Best Buy in Tampa you're guranteed the best prices and the best service. At Best Buy, we make sure that you get the products that match your needs and if we don't have something in stock, you can always order from our website and have it shipped...

Editorial

  • In Short
    Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find...

  • 7/26/2008 Provided by Citysearch

Additional information

  • Hours:

    Mon. - Thu. 10am - 9pm;Fri. - Sat. 10am - 10pm;Sun. 11am - 7pm
  • Payments:

    Discover, American Express, Visa, Master Card
  • Neighborhoods:

    Northeast MacFarlane, Northwest

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