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Alabama Air Systems - Birmingham, AL - Reviews page 1 - Judysbook

Alabama Air Systems

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2857 Alton Way
Birmingham, AL 35210
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(205) 833-2630
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Reviews

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Best

My a/c quit working. Turns out was simply a bad circuit breaker. They replaced the faulty breaker and cleaned the condenser coils since it didn't take much time replacing the brea...

Worst

My wife and I needed some repair service to our heating system one weekend, so I reached to this company for help. The technicians, one of whom is the owner's son, came to my home...

Poor Service and Values 11/22/2014

My wife and I needed some repair service to our heating system one weekend, so I reached to this company for help. The technicians, one of whom is the owner's son, came to my home and diagnosed the problem. When I asked a few times about the approximate price of the repair, no one could give me a straight answer. This troubled me, but I was stuck in a poor position--my family, including an infant child--needed heat in our home. Early the next week, I received a bill for approximately $900. And when I complained about the negative surprise to the owner of the company, he was both combative and unsympathetic. He made it clear that I authorized the work. This is true, but when I asked the owner whether or not he would like it if he were stuck with a bill without some kind of preliminary glimpse or estimate of the sticker price, he had no credible response other than "that's the circumstance get on the weekend." I also found it difficult to believe that the owner's son had no reasonable clue about what my repair service would cost...Lesson learned. I will NEVER use this company again in the future! more

Best answer 7/24/2014

This company is a joke and will be out of business before long more

Fast friendly service 5/16/2013

My a/c quit working. Turns out was simply a bad circuit breaker. They replaced the faulty breaker and cleaned the condenser coils since it didn't take much time replacing the breaker. In and out in less than one hour. more

high skill and reasonably priced 8/17/2005

Alabama Air Systems is a very professional outfit. They did our A/C replacement. They offer careful assessment and work pretty quickly. In our case, they originally misestimated the capacity of the A/C unit that they were replacing. As soon as I raised a concern, then dealt with it more or less immediately and quickly swapped in a larger unit, without any change to the price. They offer a "preferred customer" service for roughly $100 or $150 a year, where they maintain your heating and air system regularly, and they will give subscribers preferred treatment if something breaks down. more
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