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Businiess name:
Dell Computer
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Review by:
citysearch c.
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Review content:
Never buy from DELL Computer! Unless you want to be committed to DELL HELL, suffering repeated NON resolution, repeated disconnects, being subjected to many untruths and misinformation. Their ""CUSTOMER CARE"" supervisors claim they can't even send an email or letter when you try to get in print some agreed upon detail of service requested. Clearly they fail to comphrehend that they are in the PEOPLE BUSINESS, as computers don't make buying decisions. Michael DELL and associates have insulated themselves from their customers in their Ivory Tower in Round Rock, unwilling to talk with their customers. If you don't value your time or life, DELL can waste lots f it for you. I just waited on hold again for 45 minutes trying to get to a CUSTOMER CARE manager, who confirmed they can not email or write to a customer. He then offered to have DELL CORP call me within 24 hours. The third time I've been told they would call in teh past 2 weeks. NEVER TRUST DELL COMPUTER CO.
Pros: cOMPUTERS ASSEMBLED IN USA
Cons: HORRIBLE, UNACCEPTABLE CUSTOMER ABUSE!!!!!!!!!!!!!!!
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