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Editorial review from Citysearch - Review by citysearch c | Better Homes Hearth & Patio Inc

Better Homes Hearth & Patio Inc

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Editorial review from Citysearch 3/21/2014

This merchant put a defective gas fireplace unit in my home and negligently installed it as well using wrong connectors, putting cardboard and wood inside the unit and rigging the faceplate to fit. He replaced the first defective unit with a used unit from his showroom which also exploded due to a problem with the ignition. These units have a loud gas fireball explosion and are very dangerous. It was such a big explosion it blew the faceplates right off of it. We had them removed the unit entirely and replace it with an electric unit. Our gas unit was a total cost of $4292. The electric unit was $2001, the owner is refusing to give us back our refund of $2291. Which has now resulted in us taking him to court. This could happen to you. Do yourself a favor and go somewhere else. This is not a good company to do business with. more
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