Outstanding service and follow up from Service Consultant, Rob Heath. Had to have some warranty work done on our TL which merited a multiple day repair job. Rob offered a loaner and when it turned out that an extra day or two was necessary to wait on delivery of parts, he even asked if we wanted to trade up to a nicer model loaner, which was a very nice offer. His follow up with me and timely updates on progress of the repair were also very appreciated.
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