Short review: Don’t have an event at Bella Rose Maison.
In April, the gardens were full of weeds, dried up plants and plastic ferns. The tiles on the steps of the “Greek Temple” were literally falling off and lying on their sides. We had to prop them up for the wedding and pictures. People tripped on the loose tiles. The roof of the gazebo is off kilter from the pillars. Wooden floor dirty, owner responded by saying we had brought in the dirt. We pointed out the numerous spider webs that we obviously did not bring into the place. The owner also claimed that the wedding was at 3:00 PM instead of 2:00. The owner said, “Brides put the wrong time on their invitations all the time.” Fortunately we had the original paperwork. The owner told my nephew that she did not allow silly pictures (similar picture on venue’s website). The owner did not set up all the tables requested. She insisted that it would cost more money. The wedding before ours had all of the gift cards stolen from the card box. We were told that the gifts and cards had to go on the table in the office where the owner worked. The owner was showing the venue to new customers during the reception. No wonder why the previous wedding had their gift cards stolen. Afterwards, all we were supposed to clean up was removing our own things. The owner told my family that they had to clean everything! The owner spot cleaned the table cloths after the wedding and put them back in her cabinet. Before wedding we found several stained napkins. The owner blamed us for the stains even though no one had even used a napkin yet. The owner never once took responsibility for any of the issues that we brought to her attention. The owner constantly complained about “the Mexicans” as well as other brides who used her venue. The silver cake stand was totally tarnished. The glass water / tea servers turned out to be plastic. The nice looking pool in the website pictures was covered in slime. We didn’t even use it for pictures.
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