Used this company for 2 years and finally made the switch to a different company. Had nothing but horrible customer service from this company. The people who answer the main phone line are unprofessional and downright obnoxious. I had broken gauges on all three of my propane tanks and they refused to replace or repair them. Their solution was to sign up for the automatic fill plan - I assume so that they could fill you every time the prices peaked and justify charging you top dollar. Every time I filled up I would call around to local competitors and Synergy's prices were consistently 20-30% above the competition. I went with Dixon in Mountain Lakes and the people there have been wonderful so far. One of the guys who installed the new tanks said he used to work for Synergy and heard nothing but complaints from the customers. Like me, I guess he got fed up and went elsewhere too!
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