1/20/2010
Magic Touch Mechanical = NO MAGIC!
As to purchasing a new AC/Gaspac unit, fast service and fast install,
As for service; service call was quick, however the unit required a new blower motor which they did not stock and had to order
2nd failure in a 2 year old unit
As to servicing what they sell;
POOR performance in obtaining parts and LENGHTH of Tme required for the repair
They Failed miserably at acquiring the necessary parts in a timely fashion and did not go out of their way in expediting a fast shipment
I have been without Heat or AC for 23 days. I would never again purchase a unit from
“ Magic Touch Mechanical”
Cons: if not a stock part, be prepared to wait weeks for part
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