I would say to anyone looking to hire an air conditioning business to replace an old air conditioner that this business was a real joy to work with. Magic touch was much more detailed and diligent in their bid then the other business's I considered. That didn't stop when it came to doing the work either. The delivery was executed with absolute precision and I'm happy with my new air conditioner. It's quiet and works great. I really liked that they called me a few weeks later just to check in.