Visible Changes (inside Willowbrook Mall)

Christine has been cutting my hair for ten plus years and she is simply the best. Despite being one of, if not the most, requested stylist in the salon she always finds a way to accomodate her clients. \r Her great personality coupled with her talents as a stylist will keep me coming back for another ten years. Thanks Christine! Bill more

Christine had cut my hair for a number of years and then I had to move away for a while. I could not find anyone that could cut my hair well while I was gone (I do have several cowlicks) and had to routinely live with butchered hair. Seriously, it looked like I cut it myself!\r \r Well, I'm back now and Christine is still the best. It took a couple of cuts to straighten my hair out since it was pretty chopped up but it is great now.\r \r Thanks Christine!\r Gary more

My son and I have gone to Christine for a few years now and she's great. For me, she's always very friendly, happy and glad to see you. She really makes an effort to be on time and get me in and out quickly and that is VERY important for me. I enjoy seeing and visiting with her. And not to mention, she's the best at what she does.\r My son is 13 years old and won't go anywhere else. Once he started coming to Christine, noone else would do. \r She's excellent and I would highly recommend her to anyone. more

Take it from a guy who has been going to Christine for almost 15 years. Christine's work is truly remarkable, and you will always walk away feeling like a million bucks. It's very comforting when you trust that your stylist knows what she is doing and can tell what you are looking for. I've never seen a dissatisfied customer from her. Sometimes when I'm out of town I'm sadly forced to go somewhere else. I've had my hair butchered by typical cheap haircut chains (sports clips, etc). Then I pretty much loathe until I can get back to Houston and get Christine to cut my hair. Christine knows what she is doing, knows the latest styles and a very sweet and professional stylist. Definitely give her a try - especially ladies looking for something much more complex than a guy's haircut! more

I love Nary! I am never going to another stylist again! I always found it hard to communicate exactly what i wanted to other stylists. With Nary, iionly have to start describing my ideas, and suddenly she lights up and says, ""i know exactly what you want!"" \r \r And it's true! I asked her for a cross between a box-cut and a scene-cut. And she made it work beautifuly! In addition, Nary goes step by step making sure you get the exact bangs, length, feathering,...etc. you want. She takes one style, and makes it work perffectly to your individual face! I highly reccomend her! more

She is absolutely amazing!!! I used to go to her regularly and was heartbroken when I found out she no longer worked there. \r \r I found her at Master Hair Design. She's really close by.\r \r 17301 Stuebner Airline Rd \r Spring, TX 77379 \r Phone: (281) 376-5677 \r more

If you need a haircut, ASK FOR PAMELA! She's a Master Cutter (or whatever), so I found it quite affordable. I have a lot of hair, every time I get a haircut the stylist makes a comment at the volume of my hair. And I don't like getting haircuts to often for some odd reason. For the past couple of years I've been getting bobs and now I'm growing out my hair. So naturally, I don't want to get a hair cut to lose length but I really needed layers put in. So I headed to Visible Changes and booked an appointment with a random Master Stylist. The day of my appointment I was a few minutes late, but it was all right because I found out that Pamela was actually behind schedule. She was an amazing person to converse with, the best ever! We related very well as I am still in high school and she does seem fairly young. My haircut was fabulous! My hair is nice and sleek - and when flat ironed, my hair appears longer. Absolutely fabulous. :) ask for pamela! more

I have been going to Visible Changes for around 2 years now and will not let anyone touch my hair except Christine. I had my hair butchered at a small salon and the first time I walked in she just knew exactly what to do to fix it and has continued to style my hair like a mind-reader, she always knows what to do! Not only is she a great stylist but her expertise with the products is truly remarkable and comforting. She is really the best. If you go to this salon, beg them to let Christine do your hair, you will be one happy puppy! Pros: Amazing talent more

I went in and asked for an Art director and got Tammy, she was awesome! She listened to my needs and suggested options for my hair style. She also taught me everything I needed to do the style I chose. I highly recommend her. Pros: so friendly & knowledgable Cons: Always busy more

This past weekend my son was getting married. I had made my appointment with Christine to get my hair styled for the wedding. Not an updo just a styling. First when I went to schedule the appointment face to face while in the mall the front counter assistant ignored me. I was standing there and standing there....there were about 4 other individuals that were employees behind the counter cutting up with each other. I finally had to ask for assistance. I told them what I needed . She continued to say that I would need to pay $25.00 in advance for an updo. My hair is short. I told her my hair was too short and I was not interested in an updo. She continued to say I needed to pay the money in advance for an updo. Don't get me wrong I have spent a great deal of money at this salon and have no problem paying for services but this was ridiculous. She was not listening to me at all. Finally I said please just make me an appointment with Christine for a style . \r On the day of the wedding I was running late by about 5-10 minutes because of a last minute incident that had to be handled. When I arrived at the salon I explained the problem and confirmed I realized I was late. The front desk person (a different one) stood there and looked at me like a deer in the headlights and said Christine has another customer in her chair. I said okay? She said okay back to me. I asked what could be done and she said she has customers. She made no attempt to talk to Christine or say let me see what we can do....nothing... So I said okay and walked away. I was furious, so upset, if I had not been so stressed about the wedding and everything going on I should have walked in and found Christine. Meanwhile my sister came to me and asked what was going on? She went to talk to them and the same idiot just shook her head and said okay. I went back and told them that they had ruined this day for me by their lack of concern and customer service. She just said okay. I will never grace that salon again despite the fact that I love Christine. My sister steered me to JC Pennys in the mall I was crying and upset . They were great!!! Took me right in , calmed me down and did a fabulous job. The Assistant Manager at Visible changes called to find out what happened and said if I could come back today they would work me in???? I was already taken care of by JC Penny. Visible changes is not the only place to get your hair done in the mall. It is ashame that good stylists loose business because of stupid counter clerks and lack of customer service. Need to rethink hiring practices. The counter clerks are you first impression to the public and a poor one at that. Pros: Christine is a great stylist. Cons: Terrible customer service more

I called to schedule an appointment with my favorite stylist that took me forever to find.. only to find out she's gone! :( No offense to Visible Changes, but they wouldn't offer any information and my hair is in dire need of good hands that know what they are doing A.S.A.P. Does anyone know where to get a hold of this woman ?! CELINA SEGOVIA WHERE ARE YOU?!!? I miss you and your crazy/awesome hair/personality :) Don't make me resort to the backs of milk cartons. Pros: Help in finding my stylist ! Cons: Not finding her :( more

If you go into Visible Changes at Willowbrook Mall, ask for Celina. She is amazing! You can tell her to make you look good and she will use her artistry you do something original and sexy! I will not let anyone else cut my hair! She is super friendly and at times you don't even remember you are getting you hair cut!!! Thanks!!! Pros: Wonderful Service, Very Friendly, Feels Like Family Cons: Had None!!! more

It is always refreshing to experience someone who truly loves what they do. Madi is just that person! She is professional, current on the latest trends, articulate and takes pride in her work...She is amazing! Nothing feels better then walking out of a salon and feeling like a million!!! Pros: looking good! more

She was awesome! I don't trust many people with my hair due to horrible encounters with other salons. This wonderful women listens to your problems not to mention does a fantastic job on your hair and goes over with you on how you would use the products in your hair. Also explains why she is using those in your hair and the outcome. I just tell her how long I would like it and were it need some volume and wow is the only thing I can say. Pros: All around wonderful! more

Consistently AMAZING!!! \r \r \r Mari Ramos loves what she does (making people look amazing!)---and it shows!! \r \r I will never let anyone else in the whole wide world cut my hair!! I will follow her where ever she goes! I followed her from Greenspoint to Willowbrook! I am so lucky to have found such a talented Hair Care professional. She's simply the VERY BEST!!!\r Pros: everything you could ever dream about looking your BEST!! Cons: None what so ever. more

Ive gotten my hair cut by Celina twice already and every time, Ive left very satisfied. She really listens to what you want and does it exactly how you tell her to. Ive never had a hair stylist that likes to talk as much as Celina does, but trust me its quite worth it. Conversations range from anything you can think of. She makes the time go by fast, but knows how to get the job done. I cant stress it enough how good she is. ""Cant nobody do it like her"" you need to book her now!! You wont regret it. Oh and do it at least a day ahead, because her slots get filled up quick. Pros: listens, good conversation Cons: NONE! more

Just got back from getting my son's hair cut. He was very hesitant about being in a ""lady's"" salon! He got the royal treatment though - hot towel around hair, head massage, etc... Jenny was the best! She gave him such an awesome cut and taught him how to style it too!!! I can't wait to take my other kids to her. By the time we left he was so glad I took him. I would recommend her to all my friends! Pros: Sweet, caring, and very talented!!! more

I was disappointed when I found out last stylist was no longer working at VC, different location. So I checked the reviews on Citysearch and choose Jenny at the Willowbrook locaton. So glad I did! She listened to what I asked and quized me about some pictures I liked. Plus I worry about just anyone cutting my naturally curly hair. Jenny did exactly what I wanted and what she thought would be good for me. I don't like making all the decisions - if I did I would cut it myself! She also showed me how to style my hair at home. \r \r Thanks Jenny, you're the best!\r more

My friend and i got our haircuts a couple of days ago and my friend never got a haircut from her and she did exactly what she wanted she is sooo nice! :) and a really good!!! really recommend her! thanks jenny we love our haircuts! haha more

I got a hair cut from Celina in the Willowbrook location about a month ago, honestly I was a little skeptical because the last few times have not been ideal in Willowbrook (I've been driving to Galleria location). It was my first hair cut with Celina and she was awesome! Firs of all she asked me what I wanted and actually Listened (something that a lot of people in this industry have a hard time doing). I explained to her that my was thining after having my son and I wanted something young, easy and that would camaflouge the thinning. She really understood and explained to me what she was going to do before she did it. Then she walked me throught the entire process of styling it and giving me great tips to achieve the volume I desired. She showed me the different products to use and how to use them without being a pushy sales person (I've had some really pushy ones that make you feel like your hair will fry then fall if you don't listen to them). I was in awe when she finished with my hair. All in all, she was great because she listened, explained and did great job cutting my hair and styling it. Pros: listened, explains in detail, not pushy and great cut & styl Cons: Seems to get booked up pretty quickly on the weekends. more