Visible Changes (inside Willowbrook Mall)

Jenny is amazing! She was quick but not sloppy. I walked in there not sure what I wanted to get done with my hair, just that I needed it a bit shorter and walked out with an amazing hair cut. She took the time to help me figure out what I wanted and was very patient with me. She also spent plenty of time showing me how to get the salon-look at home. I'm very pleased with her and the salon in general. Great job. more

Please give this women an award. I've had my hair cut at millions of places. Its the same old story, I'm a male, curly hair in the front, difficult to work with. Every time I cut my hair cut I always learn about different types of hair. What makes Mari so good is that she taught me about MY hair, and what can be done with it. I learned more about my own hair then any other haircut combined. Thank you, great job. more

Recently, I went to Visible Changes at the Willowbrook mall. Nikki highlighted my hair and Ashley performed the cut and style. I was extremely pleased with their work that I will never go to anyone else. Ashley was a joy to be around and made me laugh. Both Ashley and Nikki are on top of their game.\r \r One negative comment is the clerk at the front desk kept saying ""All available assistants to the front please."" Trust me I know exactly what she said, as I began to count after the 5th time and lost count after the 25th time and was only there an hour. That's every 2.5 minutes. I felt that this was disrespectful to the assistants as if they don't already know they are needed at the front. The repetition made me feel as if I were in Wal-Mart hearing ""All sackers to the front please"", instead of in a high class salon. \r \r I hope someone will read this and PLEASE ask the girls at the front desk if they would rather work for Wal-Mart or a high class salon. Then change their attitudes accordingly.\r more

I took my 3yr old to see Frances from the willowbrook location, she worked so well with hany other her, she got a shampoo,cut,and style. They treated her like any other customer. They didn't but corners just because she was young. so got a beautiful cut and style that she loved and i was happy with because she was stylish and modern but she still looked like my 3 yr old and not a tiny adult...... THANKS VISIBLE CHANGES ... IT'S WORTH EVERY PENNY!!!! more

Quinton Is by far the best colorist at visible changes willowbrook. He has been my colorist for the past four years and I have to say is he absolutely amazing. He listens to what I want and seems to always be up to date on the latest trends. His creativity and product knowledge has kept me coming back for years. He is phenomenal and just love him!!!! I highly recommend him to all more

Christine Le is AWESOME!!! She is one of the very best stylists you could ever go to!! Several of my friends have switched to her because she does such wonders with my hair!! Always manages to cut it and show me how to style it so it looks (almost) as good when I do it! That says a lot!!\r I will NOT let anyone else do my hair!! I (obviously) highly recommend her!! And I have to say-- the products she recommends do wonders for my hair!! \r Love you Christine!! more

Klaris at Visible Changes at Willowbrook Mall is one of the best hair stylists there! I have been going to see her to cut and style my hair for at least a couple of years now and each time she does an amazing job! I always get compliments on my haircut. I have recommended her to a couple of people and they love the way she cuts their hair too. She is very friendly and so nice! She listens to you when she asks how you want to cut your hair and she does offer advice on how to style. I always make my appointments with Klaris. She is awesome! I HIGHLY RECOMMEND KLARIS!!! more

I walkled in to VC with no appt, and Im asking for upper level who have more experienced just happened to get Christine Le, I showed her a picture of how i wanted my haircut. She did an AWESOME job, exactly what i asked for, she is very creative, she quick and fast. I have received so many compliments on my new haircut, she educated me on how to fix my hair and what to put on it to make it look good, she also recommend EXPRESS TREATMENT for me for my next cut, Im very happy with the service and the quality of the haircut, THANK YOU VC for created the best stylist. I HIGHLY RECOMMEND CHRISTINE she the BEST!!!!!!! more

Service 1/27/11. Thin, fine hair w/highlights, damaged 11/10 at my long-time fav Institute. Tried several fixes, found a gal who does “breaking the base” (new to me) between highlights, minimizing further damage. (Imagine no roots!) I need it done now, but timing wasn’t working with new person, so I call Visible Changes to see if they can do and for how much. Held for several minutes, then told an artistic director is available now (at 12:30). $57-67 is full price of single process, but minus $20 b/c it’s just the roots. I’m thinking $37-47, and go in. ""No"", the artistic director tells me, ""it’s full price, there is no $20 off."" Hum, where did the phone person get that? But I'm there, so I agreed. Then he suggests an Express Blowout (EB), which would help the damage. ""How much?"" ""$80 for a 1 hr EB, I can do it now."" ""Okay."" Color done, hair rinsed, it’s 1:00. Chemicals on and I’m taken to someone else to finish the EB (blow dry/flat iron to set it, part of the $80). “When was the last time you had a hair cut?” “3-4 weeks. Why, does it look bad?” I’m pretty sensitive about the damage. “Yes. A little trim on the ends would be good.” “Okay.” “Do you want layers?” “Huh? No, not w/fine thin hair!"" Less than two minutes and 10 or 15 snips later, the blow drying began. 35 minutes or so later, it was finished and looks fine. Odd I’m paying at 1:40, a color process and a 1 hr service done in 70 min. Then the bill: $205. WHAT? $80+$57=$136. What are the charges? $57 base break, $80 EB, and $68 ""haircut"". WHAT? ""That can’t be right."" ""She’s the top level."" WHAT? ""Must be a mistake, get her up here."" “Oh, sorry, it must be a misunderstanding.” Huh? No, there was no communication about anything to misunderstand. A couple of damaged ends were being trimmed. “Oh, that’s why you didn’t want layers.” Huh? I wasn’t there for a haircut, although damaged ends were trimmed before the EB process was completed. Stupidly, I guess I must have thought it was done to minimize more damage, before the heat of the dryer and iron. So they 1) changed pricing, 2) “tricked” me into a haircut, 3) did a 1 hr service in ~40 minutes? Wonder how long it will last. $20 was subtracted from the haircut (her tip), so $48 for a few snips. I bet she regrets asking me to give a shout-out here. “BOOOOO, you should be ashamed!” more

Christine is the bomb! Listens to what u want, very hip, very creative and very fast! Luv her! more

I walked in to VC on a whim with no appt. and just happened to get Klaris. I showed her a picture of how I wanted my hair cut (which was a much shorter cut than what I was used to) and was a little nervous going to a brand new style, with a stylist I knew nothing about. She did a GREAT job, exactly what I asked for, and I have received SO many compliments on my new cut. I passed her card out to someone yesterday, who complimented my hair and asked who my stylist was. I will definitely continue to go to Klaris. I highly recommend her to anyone!! more

I have gone to Klaris for a haircut and Nikki for color for many years! I have very hard to cut hair and Klaris was recommended to me years ago when she was just a rookie, now she is a master cutter and does a MASTERFUL job!!!!!!! Nikki always makes me look soooooo much younger with color magic!! It is much closer for me to go to the Woodlands but I will always make the drive to Willowbrook for a cut by Klaris and color by Nikki!!! I would highly recommend them to everyone!!!!!!!! Karen luvs ya! more

I've had trouble finding a stylist in Houston that I've been happy with. I have tried salons all throughout the city, and in all price ranges. Usually after I get a new cut, it takes me several days to restyle it until I feel comfortable with it. Last year I went to see Jenny Lewing at the Willowbrook location. I explained to her what I sorta wanted and I had a picture as well. I was amazed at the results. LOVE my cut and style. Jenny totally nailed it and I didn't feel as if I needed to restyle anything. So many people have complimented my style and cut. I have never been more pleased. Jenny is terrific, sweet and friendly, very helpful and knowledgable. I also get highlites done there as well and have been pleased with those results too. Great service, great cut, and a great price!! Anyone looking for a terrific cut...give Jenny a call!\r Thanks Jenny more

I have been a customer of Visible Changes for a while and I always get great service. My hair stylist is Mari Ramos!!!!! she is really good. Sometimes I don't know what I want, and she just does what is the best for me. Also I had the KERATIN treatment and I'm so happy...she did a Great Job!! I had curly and dry hair and took me one hour to blow dry and flat iron; now my hair is so silky and I'm ready just on minutes. I love it!!!! Thanks Mari....... more

I had a great experience today. I got my hair done by Quinton and Jenny they both did a fabulos job! I received many compliments on my hair. They were both professional and did a really good job on my hair. I am a very satisfied customer. Thank you to you both. more

I have been going to Christine for 6 years now, I have never had a bad haircut, she is the best stylist I've ever had, hence the 6 year history! I have complete confidence in her :) (It takes a lot for me to have that kind of trust with someone and my hair!) I still get compliments regularly on my hair. Christine was recommended to me by a friend when I first got to Houston and I will never go anywhere else. If you want a great hair cut don't risk it with anyone else go see Christine! more

Christine is the best I have seen. It is hard to find someone who is that consistant. She obviously takes pride in her work. Unlike many others that are just going through the motions.\r I have had enough bad haircuts. Don't risk it. Go see the best. My whole family will only see Christine. more

I've been a VC customer for probably over a decade now and still get compliments after getting my cut from Christine. Just be sure not to go there sleepy, otherwise the wash and head massage before the cut will send you to sleep! more

I've had my hair colored here several times. The colorists are ALWAYS nice and they do a great job. However, all three times I have had my hair cut here, the experience has been uncomfy and downright rude. I'm 37 years old and know what I want done to my hair. I understand they are the pros and think they know what is best for MY hair, but if I dont want to go with ""the pros"" suggestion...I shouldn't be mistreated. All 3 ladies seemed to be personally offended that I did not want to have my hair cut EXACTLY as they said I should. Also, if they think I'm too old to wear I ponytail...I didnt ask and I dont care! Also, ladies, ......the eyerolling and tounge tisking is VERY childish! more

I have been going to VC in Willowbrook for almost a year and see Jenn L for color/highlights and Camille for cut and styling. I always love what these ladies do to my hair! Lots of great tips for keeping it healthy and always bring what I ask for to life in the mirror. Both are great women to carry on a conversation with. I went this last weekend, the weekend before Christmas, and even though they were very busy, I feel like I received the same great service I always do. Jenn - LOVE the blonde, Camille - LOVE how you showed me to get those loose curls!\r \r Thanks ladies! more