University Foreign Car Repair

quadsquib---- \r \r why would you think that a shop fixing a transmission leak with an additive with be a good thing?\r \r rather suspicious that a person called quadman was just hurling the same kind of feces at people on a different forum Pros: If you like working with idiots, this is the place to be!! Cons: this place exists more

I went to University Foriegn car after another local facility diagnosed my Subaru w/ a bad head gasket ready to spend.\r After inspecting my vehicle they wanted to try a lesser measure ( some addative) for $10.00 to possibly stop the problem... AFTER I approved almost $2000.00 for the repairs point blank, not only that but they offered to check my car 2 times for no charge to reinspect what is now NOT A LEAK!!!! What a place this is!!!\r Im sure Ill have an issue again ( I have over 200,000 miles) and Ill go no where else !! Thanks guys! Pros: Very knowledgeable!!! Honest!! Great facility and obvoisly the best qualified!! Cons: They are busy: Must be a reason! Is that a con? more

This business is a ripoff. They charge 2-3X what the dealer charges for a given repair. I have the records to prove it. They are charming con artists, nothing more. Here's the story: \r \r I knew what the problem was going before going in for an estimate--the brakes were not working properly. When they told me the total estimate ($1500), I asked them to tell me exactly they needed to repair (the specific parts), and how much the parts and labor would cost. I then called the dealer and told them what needed to be repaired, both the parts and the labor. The dealer told me that the parts would cost one-third (!) of what U Foreign Car quoted--that's what they would charge ME for the parts. And the dealer told me the work on the car would cost *half* of the labor charge quoted by UFC. I called UFC back and double checked on what they intended to do, making sure I understood the repair. I had it right. \r \r I then PICKED UP THE CAR FROM UFC, PAID THEM FOR THE ESTIMATE, WENT TO THE DEALER AND EN more

This business is a ripoff. They charge 2-3X what the dealer charges for a given repair. I have the records to prove it. They are charming con artists, nothing more. \r \r Here's the story: I knew what the problem was going before going in for an estimate--the brakes were not working properly. When they told me the total estimate ($1500), I asked them to tell me exactly they needed to repair (the specific parts), and how much the parts and labor would cost. I then called the dealer and told them what needed to be repaired, both the parts and the labor. The dealer told me that the parts would cost one-third (!) of what U Foreign Car quoted--that's what they would charge ME for the parts. And the dealer tole me the work on the car would cost *half* of the labor charge quoted by UFC. I called UFC back and double checked on what they intended to do, making sure I understood the repair. I had it right. I then PICKED UP THE CAR FROM UFC, PAID THEM FOR THE ESTIMATE, WENT TO THE DEALER AND ENDED UP SAVING $700 DOLLARS ON THE REPAIR, even after you subtract the 50 bucks I paid to UFC. \r \r DON'T GO TO UNIVERSITY FOREIGN CAR. CALL ELSEWHERE. UNLESS YOUR REPAIR IS HIGHLY SPECIALIZED, MANY GARAGES CAN DO IT MUCH, MUCH CHEAPER. AND EVEN THE OVERPRICED DEALER WILL DO IT CHEAPER. MUCH CHEAPER. more

They are scam artists! My Story: I took my car to them for fouling the plugs, they convinced me that they needed to replace the head gasket and it would solve the problem. They replaced gaskets, valves, sensors, radiator, and hoses. I complained about them charging me $2000 more than they quoted and they would not let me have my car unless I paid. I had no choice but to pay. The problem still was not fixed so I took them to small claims court and it was obvious that the ""paid off"" judge had her foreign car fixed by these German scam artists. They will get there?s when it is time to go to heaven or hell! Cons: They will rob you! more

Fast, friendly, courteous. They knew my car and the nature of the work I needed. I felt very comfortable in their hands. Cost was well below the dealership. They could have pulled a fast one on me with an additional small problem I had but they took the high road and were completely honest. I'm glad I went there and I'll be back. more

Thorough, fast, friendly, courteous. They knew the nuances of my engine (Subaru 2.5 DOHC) and the problems and pitfalls of changing the timing belt. They provided all the required papers/information before and after the work. I felt very comfortable. I'm glan I went there and I'll be back. more

I've taken my Prelude and then Accord to these guys several times over the last 10 years. They aren't the cheapest but they do a pretty good job most of the time. A couple times though I've had them mess up on engine-electrical problems. In my experience, when they do get it wrong they don't admit to it and they won't give you a break on fixing it correctly. If you know exactly what you want to have done--like replacing something or changing the oil--take it to these guys. If you need to have a problem diagnosed, you might want to go elsewhere. more

These people are very trustworthy and do an excellent job. My husband drives an older honda and we took it in for a tune-up and asked for them to tell us if it needed any other work. We basically told them that we had money set aside to take care of any problems. Even knowing that they could make extra money off of us they told us that it didn't need anything. They are always quick with their repairs and are very personable. I'd recommend them to anyone. more

to share my experience for public interest, i spent more than $2,000 to fix my car. they did not give me any estimate, and when i later requested a copy of order sheet, they refused to give it to me. i don't know what kind of rights i have as a customer from these people. then, i realized that they didn't even do the job properly on the shift gear. but i had to go to them three times until they finally recognize that there is a problem with their service. i have never received any apology from them, and they were not very nice either. at that time, i also witnessed that one of the mechanics swearing at a customer in dispute over the service and service charge. it looked very unprofessional. i believe customers deserve way better treatment and way better service than that. more

University Foreign Car has worked on my 1994 Honda Civic three times in recent years, and I have been VERY impressed with their service until now. This week I had the exhaust system repaired and asked them to diagnose and fix a problem with the speedometer -- for a THIRD time. They were not able to diagnose the problem, gave no acceptable explanation, and even made insulting remarks when I pressed for answers. While I doubt this typifies their service, I feel compelled to communicate such a lack of respect to consumers. more