Universal Appliance and Kitchen Center

I had the most amazing buying experience ever! Chris Costa was sooooo knowledgeable and an all around superb sales person. He informed us on all details, gave great advice, and tried to get us the best price on everything. I would refer ALL friends and family to Universal Appliance and Kitchen Center! My husband and I did a ton of research and hands down best prices and best experience ever. more

After I moved to LA, I looked for appliances for my new house. I found Universal Appliance and Kitchen Center on the Internet. These guys are amazing. I found everything I was looking for in their showroom. The prices were great and sales people were very helpful. And most importantly my appliances were delivered on time and installed the same day. more

Excellent availability across a broad range of appliances and brands. Excellent customer support on ordering, good customer follow-up after order. more

Universal appliance is one of the best suppliers on a market, and they have the best prices I could find over the Internet. There were no problems with availability and shipping. The price they gave me for dishwasher was unbeatable, the shipping was extremely reasonable and fast (Fedex Freight services). The phone support person was very friendly. It was one of my best experience in ordering major appliances. more

Very easy ordering process. Nice and friendly customer support girls. As a great surprise - the best prices on a market! Very pleasant experience! more

Universal has great repair men! more

This company replaced my Subzero Refrigerator evaporator rapidly and at a fair price. It's now working better than it has in ten years. Good job. more

The quality of work was superior; much better than any other contractor because you have a shafran construction. The materials used were of high quality. The workmen were polite,knowledgeable and always explained in detail when you have any questions. Every aspect of this project was a pleasure and the finished results are fantastic. Shafran construction scheduled many project with Bathroom remodeling. more

I've been looking for high-end appliances for my new kitchen and was surprised at how difficult it is to get a good advice. I went to several different appliance stores including Big Box stores, but I was not able to find what I was looking for, often sales people didn't know much about their product lines. All my troubles ended when I came to Universal Appliance and Kitchen Center. This store is located in Studio City, California. When I first came into the store I was amazed how many high-end appliances they have on display, but most importantly every single appliance was plugged in and I was able to see the features of each appliance live. An incredibly knowledgeable sales person showed me how things work and answered all of my questions. They gave me great advice and without any pressure I was finally able to pick the right appliances for my kitchen. After the purchase was finalized Frank printed out specifications of each appliance that I purchased and asked me to call him one week prior to delivery for an inspection. The installer showed up on the date I requested an inspection and explained to me everything that my contractor had to do for the smooth installation. A few days later all my appliances were installed. The entire process from the purchase to the installation was very easy with Universal. I am extremely happy that I found this great store. If you've been on the market shopping for new appliances, you've probably already had a lukewarm experience at your local big-box home improvement store. Finding assistance was probably just one of the many obstacles you faced, along with a minimal selection, non-functional displays, and out-of-stock or back-ordered merchandise. So, I recommend Universal Appliance and Kitchen Center, they have unbeatable prices, unbelievable selection of appliances and incredibly knowledgeable sales staff. more

I am very satisfied with Universal Appliance and Kitchen Center. The ease of ordering and detailed description of the items was certainly very helpful. Their web site is very well organized and very easy to navigate. Shipping was prompt and e-mail confirmations were also very prompt. I usually don't like to order on the Internet, especially large appliances, but I decided this time because I couldn't find better price locally. After I placed an order I received an e-mail confirmation of my order. A few days later my range was shipped and arrived in excellent condition. When I called to inquire about a feature of my new range the sales representative at Universal was very nice and knowledgeable. He was able not only answer all my questions but also walk me trough some very unique features of the range. My experience with Universal Appliance and Kitchen Center was absolutely great, so I would definitely recommend them to friends and shop there again. It's very difficult to find dependable people these days, especially who carry a full line of appliances and I am glad that Universal Appliance and Kitchen Center is one of them. I don't usually like to rate merchants, but I decided to do it this time because I had great experience and I am very satisfied. About 2 weeks ago I called Universal Appliances to repair my refrigerator. When I called to schedule an appointment, customer service representative was very helpful and professional and had scheduled the appointment for the same day, which was very convenient for me. When the repairman checked the refrigerator, he honestly suggested that it was not worth repairing, since the unit was old and one repair would lead to another and the cost of the repairs might add up to the price of a new unit. He suggested for me to visit Universal Appliance and Kitchen Center's showroom in Studio City. I went to their beautiful showroom and bought a new refrigerator for a price that was very competitive compared to other stores. The sales staff at Universal was very attentive, professional and knowledgeable. I had all of my questions answered regarding the features and durability in different models of refrigerators. They even applied the $59 trip charge that I paid to the service technician towards the purchase of my new appliance. I will definitely consider Universal Appliances as my number one choice for my next appliance purchases or repairs. more

The quality of work was superior; much better than any other contractor because you have a shafran construction. The materials used were of high quality. The workmen were polite,knowledgeable and always explained in detail when you have any questions. Every aspect of this project was a pleasure and the finished results are fantastic. Shafran construction scheduled many project with Bathroom remodeling. more

The quality of work was superior; much better than any other contractor because you have a shafran construction. The materials used were of high quality. The workmen were polite, knowledgeable and always explained in detail when you have any questions. Every aspect of this project was a pleasure and the finished results are fantastic. Shafran construction scheduled many project with kitchen remodeling. more

Just got off the phone with Universal. I blanked on their number, and came on here to get it, only to see all these negative reviews. I can only say that my experience has been exactly the opposite. I haven't bought appliances at Universal, except for a microwave oven, with no problem. However, I have used their repair department for over 15 years. I have never seen such great repairmen. Joseph and all the rest of the guys are amazing. They can fix anything. I know, because I can break anything! And yet, if it will cost more to repair it than it is worth, they are willing to tell you. If you opt to still repair it, they do it. They have repaired my front load washer and dryer, refrigerator, and dishwasher, over the years. And I have always found their repair charges to be very reasonable. You only pay for the "trip" charge, if you opt not to have the repair. I think it is important that people remember that repair people can't afford to travel to your place and diagnose the problem for free. We wouldn't expect people in any other field to do that. My husband said he only wishes that other people were half as good as the Universal repair men are, having seen how great they are over the years. Just our honest experience with them. Be well. more

Just got off the phone with Universal. I blanked on their number, and came on here to get it, only to see all these negative reviews. I can only say that my experience has been exactly the opposite. I haven't bought appliances at Universal, except for a microwave oven, with no problem. However, I have used their repair department for over 15 years. I have never seen such great repairmen. Joseph and all the rest of the guys are amazing. They can fix anything. I know, because I can break anything! And yet, if it will cost more to repair it than it is worth, they are willing to tell you. If you opt to still repair it, they do it. They have repaired my front load washer and dryer, refrigerator, and dishwasher, over the years. And I have always found their repair charges to be very reasonable. You only pay for the "trip" charge, if you opt not to have the repair. I think it is important that people remember that repair people can't afford to travel to your place and diagnose the problem for free. We wouldn't expect people in any other field to do that. My husband said he only wishes that other people were half as good as the Universal repair men are, having seen how great they are over the years. Just our honest experience with them. Be well. more

I recently ordered an Asko fully integrated dishwasher and air conditioner from UAKC after I finally got tired of repairing my old crappy ones. I was very pleased with how quickly they were delivered (2 weeks, just like the y promised) and how friendly the salesperson I spoke to was. I can't remember his name, but he was very patient with all of my questions and explained all of the benefits and differences between my possible choices. I look forward to ordering from UAKC again in the future. more

I recently ordered an Asko fully integrated dishwasher and air conditioner from UAKC after I finally got tired of repairing my old crappy ones. I was very pleased with how quickly they were delivered (2 weeks, just like the y promised) and how friendly the salesperson I spoke to was. I can't remember his name, but he was very patient with all of my questions and explained all of the benefits and differences between my possible choices. I look forward to ordering from UAKC again in the future. more

I got great service here from friendly salespeople. I needed a new air conditioner and wasn't sure which kind to get, but the salesperson I talked to helped me figure it out and I found a great unit for a price well within my range. more

I got great service here from friendly salespeople. I needed a new air conditioner and wasn't sure which kind to get, but the salesperson I talked to helped me figure it out and I found a great unit for a price well within my range. more

Just re-did the bathroom, I got all of my bathroom fixtures off their website at fantastic prices. When I get the nerve to finally tackle my 70's inspired kitchen I will definitely heading to their showroom more

Just re-did the bathroom, I got all of my bathroom fixtures off their website at fantastic prices. When I get the nerve to finally tackle my 70's inspired kitchen I will definitely heading to their showroom more