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Turnpike Motors Auto Body

4.8
557 reviews
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id: 3352585
marker

2550 Berlin Turnpike
Newington, CT 06111

marker
(860) 666-3319
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Auto Body Shop

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Reviews
( 466 )
( 74 )
( 6 )
( 6 )
( 5 )

Best

Staff was friendly and accommodating through out the repair process.

Worst

Truck was repaired with regard to the tire BUT additional lights came on the dash when I picked up the vehicle. I attempted to address this but was told that the lights had to d...

good service, great staff. 10/19/2011

had my car fixed, they did a good job, excellent customer service, love it! more
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the service and the people were excellent 10/17/2011

over all i was very please with the service at Turnpike Motors more
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Excellent service 10/14/2011

Good experience from estimate to timeliness of completing the work. Good communication more
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Excellent Experience 10/13/2011

Staff were friendly, professional and curteous. Quality of repair is stellar. Service Experience compelling. Thanks so much! more
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Great Service 10/11/2011

Was very happy with the continuous updates with photos on line, as well as phone messages letting us know the current status of the repairs. Also when we picked up the vehicle, we were very happy and impressed with how clean and neat it was, it looked better than before. We would definitely recommend your shop to friends and family. Thanks for a job well done!! more
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Just a fantastic job 10/6/2011

Repairs look great, service was outstanding! Can't say enough good things about how I was treated. more
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Great, thourough, thoughtful, carefully explained service 9/16/2011

Your business is a model many more should experience and emulate. more
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wonderful people and great workmanship. 8/31/2011

I received Wonderful Service. I can not tell where the dent was and the pain matches beautifully. I hope I don't need to have my ar fixed again, but, if I do, I will certainly call you. Thank you for everything. more
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Very pleased 8/28/2011

I brought my car in through the Travelers Concierge service and couldn't have been more happy with the experience. Turnpike Motors kept me updated and even emailed me pictures of my car during the repair process. They were very helpful and gave me back a cleaned fixed car. Would definitely use them again and would recommend them. more
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Five Star All The Way 8/26/2011

I've had Turnpike Motors do several reapirs on my 2007 Camry. They keep me informed throughout the process and each time the car comes back fully repaired,clean, and looking like it was never hit. Now can they help me some driving lessons? more
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very friendly, informative (daily phone messages, pics online), excellent repair, detailed car 8/22/2011

Efficient and convenient service. Rental car pickup on site. Very friendly, informative (daily phone messages, pics online), excellent repair, detailed car more
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Iam not satisfied with the work they did on my car. 8/16/2011

My car doesnt drive the same. Its more messed up then when I brought it to them! I would not recommend them to anyone! I would bring My Lexus straight to the dealership. RESPONSE FROM Turnpike Motors: Thank you for answering my phone call today...I am pleased that you thought our Customer Service and Body work was very good. I am sorry that you are having a problem with the drivability of the vehicle. Just know that as soon as you want us to take care of it for you; we will come by and pick up the vehicle from your home and pay for a rental so we can further diagnose the problem. more
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Repair made simple & easy. 8/14/2011

Car looks good, would recomend you to others. Updates could have been clearer as to where you were in the total process and an estinated compleation date, photos were nice. more
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Very pleased with the repair 8/11/2011

Turnpike Motors repaired our 2011 MKX Lincoln back to pre accident condition, the work was time in a very timely manor and the two gentlemen Steve and Dan that we delt directly with were very professional and a pleasure to do business with. I would and have recommended Turnpike Motors to anyone who should need to have and auto repaired. more
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2008 Chevy Trailblazer 8/11/2011

Thank you for completing the truck ahead of schedule. I appreciate the quick turnover you provide our fleet! RESPONSE FROM Turnpike Motors: Thanks Alex....Just so you know....you are the 100th review!!!!!! That entitles you to free candy in our office for life. more
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Car Accident, the Body Work done to Repair 8/7/2011

I have been to Turnpike Auto once previous & the service was exceptional; so after my accident I had decided to go back, especially becuase my insurance company "travelers" is partnered with them. I was provided with a rental while my car was repaired, making things very convienient & saving me time. Everyone was helpful & friendly, providing incredible customer service. When I picked up my car it looked better than when I dropped it off, I could not be more pleased with their workmanship...they even matched (perfectly) the decal that goes down the side of my car, which I had not expected. I am very pleased & if I ever find myself or someone else in need of body work; without hesitation I will recommend Turnpike Auto...thanks again!!!! more
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See below 8/5/2011

There was some initial confusion as to when my vehilce would ready. This was only an issue because I was paying for the rental car out of my own pocket. more
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GREAT WORK AND SERVICE 8/4/2011

CAR WAS READY WHEN PROMISED more
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Owner Message

  • Turnpike Motors Auto Body in Newington, CT provides professional auto services for all makes and models, including commercial vehicles. We are the only shop in our state qualified to repair commercial vehicles! Our highly trained automotive professionals boast certifications with the National Institute for Automotive Service Excellence (ASE) and I-CAR. We are also certified by most major vehicle manufacturers, so our work is OEM approved.

Additional information
  • Hours: monday: 08:00-17:00, tuesday: 08:00-17:00, wednesday: 08:00-17:00, thursday: 08:00-17:00, friday: 08:00-17:00
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