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Tidwell Auto Service

id: 27745577
marker

3283 Independence Pkwy
Plano, TX 75075

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(972) 612-1963
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Main categories:

Auto Repair & Service

Related categories:

Automotive

Reviews
( 164 )
( 1 )
( 0 )
( 3 )
( 11 )

Best

The young lady at the front desk is friendly, professional and actually knows information about my car! Everyone I've dealt with at your center exemplifies great customer servic...

Worst

I went to pick up my car from Tidwell Automotive in Plano, TX and was verbally attacked by the mechanic/owner. I asked a simple question about a coupon and I told him that he did...

YOU HAVE FIXED SEVERAL ITEMS FOR ME 2/1/2011

YOU HAVE FIXED SEVERAL ITEMS FOR ME THE LAST ONE WAS STABLIZER BARS OR SOMETHING more

You replaced them very inexpensively 1/28/2011

The last time I was in was for my 2005 Chrysler T&C Van brakes. They were squeaking. You replaced them very inexpensively. I?m not sure, it may have been under warranty, and, therefore, free. more

My experience was very pleasant the personnel 1/26/2011

My experience was very pleasant the personnel were very polite and got the work done quickly. Due to this experience and past visits I am recommending Tidwell Auto Service to friends that I know in the Plano area. more

Excellent as always 1/20/2011

Excellent as always more

WE TRUST YOU AND RECOMMEND YOU TO FRIENDS 1/12/2011

WE TRUST YOU AND RECOMMEND YOU TO FRIENDS. WE'LL NEVER GO ANYWHERE ELSE WITH OUR VEHICLES more

I have used them for 4 years with satisfying results 1/10/2011

I have used them for 4 years with more than satisfying results on my Dodge Diesel truck and PT Cruiser. I was referred by a friend and I do the same more

The quality of service and work is great 1/6/2011

Tidwell Auto Service is conveniently located on Independence and Parker Rd in Plano. If you give them your email address, they will send you coupons to use for your next servicing. The quality of service and work is great. I asked to speak to one of the mechanics because I needed to ask him what exactly he did to the car. He was not only polite but very qualified and I would definately go back to get my car serviced by them because of their quality of service and workmanship. more

The staff at Tidwell Auto Service is just wonderful 1/4/2011

The staff at Tidwell Auto Service is just wonderful. Christian people with a Christian attitude to help you with your car problems. Technicians with certification and knowledge. The sign by the door says ""Thanks for 29 year."" That has to mean they do something right. My car was repaired quickly and for the price I was quoted. I believe I have finally found an honest repair shop that really cares about customers. more

This shop has great reliable service 12/28/2010

This shop has great reliable service and has a lot of integrity in their work and their business. I would recommend them to all my family and friends. Thank you for your service and prices!! more

always help me with my auto repairs 11/16/2010

I just wanted to let you know how great it is having your team always help me with my auto repairs. Chris is excellent and is willing to give me great advice regarding my Jeep Wrangler. When my other vehicles run out of warranty, they will be in your shop when problems arise. more

Second experience at Tidwell was not good. 11/15/2010

Find another mechanic! The first time I went to Tidwell Auto Service and had good service at what I felt was a reasonable. The second time I went in for service Tidwell did not hook up a brand new radiator correctly and my wife ended up stranded on the road in an unsafe position in traffic. I left Tidwell the car over night again and demanded on their key drop note that they call me. They never called and when I called them late the next day to find out what they were doing to make the situation right, they never even apologized for screwing up the car in the first place. They caused us to be stranded, we spent half a day rescuing the car, and made two trips to their shop to get the car fixed?. Not even a simple apology! I don't know about you all, but a simple apology can make a customer at least feel a little better about an honest mistake. My advise is, to find somewhere else to take your car. The mistake they made was very avoidable and any simple mechanic should not have missed it (radiator clamp). The lack of apology is personal. Save yourself some aggravation and go to another garage. more

honest dependable service 11/5/2010

I love you guys and thanks for all your honest dependable service over the years. I pray you have a very good year!! Thank you so much for your work on my car recently. more

I'm treated like family here 10/27/2010

always friendly, treat me like family and not just a customer more

done in a matter of minutes, thank you with a smile :) 10/20/2010

Tidwell's auto has offered courteous, quick service to all of our autos over the past year. We purchased a card for a price for discounted oil changes and it was never a problem getting it done in a matter of minutes. They notified me of things that needed to get done for the car, wrote the problem down for me & my husband was able to take care of that problem himself to help us save money. I hope to enjoy Tidwell's continued services in 2011. So much nicer to work with than other larger chains. They drove my car around to me, handed me the keys and said thank you with a smile. Hope this helps. May your business and personal life continue to be a blessing. more

Once again.... 10/14/2010

Once again I am pleased with the service I received and the speed of the repairs. The young lady up front was very courteous and not only notified me of what repairs were needed, but also just what those repairs entailed. As a woman who has always decided where to repair our vehicles, I am very impressed with this young lady's knowledge. Please keep up the good work, as it is very refreshing to have women up front who are knowledgeable about car repair and can relay proper information and answer questions. I was also given a 20% discount on repairs which was greatly appreciated! more

Chris is excellent ! 10/7/2010

I just wanted to let you know how great it is having your team always help me with my auto repairs. Chris is excellent and is willing to give me great advice regarding my Jeep Wrangler. When my other vehicles run out of warranty, they will be in your shop when problems arise. Thanks for being there in our neighborhood. more

The staff was very knowledgeable and courteous 9/22/2010

I have used Tidwell Auto for the last 8 years or so and have been very happy with the service provided. The staff was very knowledgeable and courteous and provided me with a quote that matched the final bill each and every time. I have never had to take my cars back in for a problem they fixed. I would highly recommend Tidwell Auto Service to anyone looking for straight deal done right. more

I think your service is wonderful. 9/13/2010

I think your service is wonderful. I have used you for years and have brought my friends to you and my sub-contractors as well. more

happy with the service I have received from Tidwell Automoti 9/10/2010

I have been very happy with the service I have received from Tidwell Automotive and have recommended you to several others. The one drawback that I have heard is that you are not open on Saturday. Since most of my friends are older and both husband and wife work, it is difficult for them to leave a car during the week. This is particularly true for routine services like oil changes and minor repair work. more

NEVER AGAIN 9/7/2010

Was given a quote over the phone and told it would take 1 day to repair. Brought it in on a Wednesday - called again with the quote on Thursday - we said yes- again on Friday- we said yes.... Now on Tuesday - I call - to tell them I need the truck- am told they are still working on the estimate....WHAT !!!!! - go to pick up- NO WORK DONE - complain about them having it for all this time - it's raining - riding a motorcycle- have the keys thrown at me and told to take the truck ! What the heck !!!! I will never use them again - and I've used them before and was happy - too bad they just lost thousands of dollars in repairs that I was needing on 2 other vehicles ! more
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