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The Waterworks

4.8
256 reviews
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id: 29651769
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550 Schrock Rd
Columbus, OH 43229

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(614) 232-2222
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Managed by Uberall
Reviews
( 205 )
( 41 )
( 9 )
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( 1 )

Best

We had Rob Webb out t on March 7 and 8 to do work at our daughter's home and again on 9 to work at our home. Mr. Webb was well trained and professional. Most of all he went abo...

Worst

After the repairs were made to my gas lines, I wasn't told that my furnace was turned off. I recently called a heating and AC repair tech to come out because my furnace wasn't wo...

Editorial review from BirdEye 6/24/2015

Aaron was awesome, before he had even left our house I'd already given his name to a friend for some plumbing service in her new house. Great customer service. more
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Editorial review from BirdEye 6/22/2015

by John at BirdEye Provided by BirdEye
Technician was on time and explained what he was doing and why. more
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Editorial review from BirdEye 6/22/2015

by Pete at BirdEye Provided by BirdEye
Excellent service. The technician arrived at the appointed time and completed the work within his estimated time frame. He was very professional and helpful. more
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Editorial review from BirdEye 6/22/2015

We had been dealing with a gutter drain problem for over two years. We were very frustrated by delays from three different companies. They would take weeks to look at the problem and then never show up to actually perform repairs. Eventually they even stopped responding to phone calls. On a friend's recommendation, we called Waterworks and within one afternoon the problem was resolved. In just a couple hours, their friendly, courteous man was on site with all the equipment necessary. Waterworks turned a nightmare into a pleasant experience. more
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Editorial review from BirdEye 6/15/2015

I had a pleasant experience provided by Waterworks employee. more
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Editorial review from BirdEye 6/15/2015

I was pleased with the efficient, quality work done in opening my basement drain. The worker was skilled, polite and courteous. A 5 star rating earned! more
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Editorial review from BirdEye 6/15/2015

I gave it a 3 based on the man that did the estimate. He was professional and friendly, but I chose to use a different company based on the price I had received. I used Puroclean because they gave me a price almost $1,000 less than your company. My house is sold and I simply needed a company to remove the mold. I told this to both companies, but your price was much to high. In the house I am purchasing there is a mold issue and I requested the current homeowners to have it repaired, but I had to recommend Puriclean to them based on my experience with that company. more
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Editorial review from BirdEye 6/8/2015

The fellow was friendly. I felt I has to pay an huge amount for what he did and time involved!!! $200.00 + ! more
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Editorial review from BirdEye 5/31/2015

On time, polite and efficient. Clearly told me everything he determined needed fixed and had me see it for myself. Been working great since. more
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Editorial review from BirdEye 5/25/2015

I have had your service several times , and have been VERY pleased each time. The technicians are always nice, and do a great job!! THANK YOU Waterworks!! more
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Editorial review from BirdEye 5/18/2015

A prompt and good fix for my slow bathtub drain more
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Editorial review from BirdEye 5/11/2015

Punctual, identified a problem, made a good recommendation and completed the job all in the same call. more
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Editorial review from BirdEye 4/27/2015

by Bob at BirdEye Provided by BirdEye
On time and did a great job. Thank you more
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Editorial review from BirdEye 4/20/2015

Waterworks is at the top of my list for plumbing projects … whether an emergency repair or planned improvement. The office communicated with me and the crew confirmed when they would arrive. The crew was very professional and explained what the options were for a repair I needed. They were courteous and very efficient… and cleaned up after the project was complete! more
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Editorial review from BirdEye 4/13/2015

You did a good job! more
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Editorial review from BirdEye 4/12/2015

I called Waterworks when water was discovered in my basement having got their information from a google search. They were able to come out promptly and within a convenient time frame for me! After listening to my concerns and reviewing the situation, I was not in need of services from the Waterworks but was very pleased with the visit/consultation by the technician! If I do fine myself in a situation that would require their services I would not hesitate to call. Thank you more
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Editorial review from BirdEye 4/9/2015

by Sue at BirdEye Provided by BirdEye
Our garbage disposal was jammed. The guy who came out was great. He cleared the lines right away. He was very professional and personable. We would call Waterworks again. Thanks, Sue more
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Editorial review from BirdEye 4/7/2015

The technician was timely and and very sensitive to the needs of my mother and myself. After his assessment he performed the work expeditiously. He was pleasant and very informative. more
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Editorial review from BirdEye 3/31/2015

We have used the Waterworks before and so we called them again for hot water tank replacements and a steel reinforced porcelain tub in one of our bathrooms of our 116 year old home. We couldn't be happier with the completed work. Everyone was very professional and our project supervisor took control of our every need. I can't tell you how pleased we are with the work completed. The team really got involved in our work and every attention to detail was met to our satisfaction. Thank you Waterworks for offering your services. When we need you again we will definately call you to complete our needs. For those who don't know who to call.....try Waterworks. They have been in business for a long time and I can honestly say that everyone in the company cares to ensure the work is done professionally. more
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Editorial review from BirdEye 3/31/2015

The service we received from the Waterworks was great right from the person who answered our telephone call. Each person was friendly and knowledgeable about their job. The men who came to our house fixed the problem with the plumbing and kept us informed each step of the way. The integrity and pride of workmanship was evident. I won't hesitate to call the Waterworks the next time we need their help. more
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