Tacoma Dodge Chrysler Jeep Ram

I have been getting my car serviced for a few years off and on , and the person that really stands out and is the main reason I come back is the customer service and help I get from Natalie . I've learned that she has recently been promoted ,and I think that it was a very good and wise choice . Thank you and I will be back for future service . more

Did a great job and I'm very happy with the results more

We had a good purchasing experience at Tacoma Dodge. Justin was our sales guy, he was nice, they were able to get our interest rates and payments where we wanted them. However, 2 days after purchasing the brand new Dart, it stalled on the freeway due to a computer malfunction, I had to have my car towed to the dealership that night. The dealership closed at 8pm, by the time the tow truck got there it was about 7:15pm, I called the dealership to ask if someone could possibly stay a few minutes past 8 so I could pick up the loaner car, the receptionist informed me after a few calls back and forth, that no one was willing to stay 5 minutes past 8 to help us out. I found that to be in bad service considering we just purchased 2 cars 2 days prior. We got lucky and there happened to still be people in the office when we got there at 8:02pm and I did get the loaner car, I just thought it was poor service that no one was willing to stay a couple minutes past closing considering the money we just spent there and the car malfunction was not user error. All in all it was a good buying experience but when you aren't actually purchasing a car customer service doesn't seem to be a priority for the sales people and managers. I will be receiving a new car hopefully within the next couple of days thanks to Don in the service department. more

I had a great experience when I purchased my Jeep at Tacoma Dodge Chrysler Jeep Ram. Doug Larson and Jerry Robertson were professional, attentive to my needs and made feel relaxed during the whole process. If I needed to buy another car, I would come back. more

I found that Steve went that extra mile to make up for a product that was not up to the standards of your company that had been put in my Jeep. Your staff are always nice, and help me whenever I call or come down. The replacement of a radio that I paid a great amount of money for, that was trouble from the start, was replaced. I was shown that this company will back what comes out of their lot, or that comes from who ever they have hired to get parts and equipment from. Word of mouth can make or break many potential sales. My words will be of praise and confidence in both your staff and your policies. Thank you. Savana Cloud more

This was the best experience at buying a car that I have ever had. The staff is the best.. more

Very friendly and do great work. more

That was the most thorough and fastest service. Very professional staff. I highly recommend this dealership :) more

They did what I asked in the time that I asked as I needed to purchase a car for my daughter and let me get back to work more

Kathy was a great help and very nice. more

They do a great job getting you in and out quickly for service maintenance. more

I never feel any issue I have with my cehickes are too small. I exclusively considered by my recently new vehicle only from this dealership. I was taken great care of. Thank you more

Great service managers and the mechanics get the repair done right the first time. more

I was greeted by a service representative almost immediately upon entering the office. I was directed to my customer care host (Kathy) who was very attentative to my service needs for my Challenger. She answered all the questions I had about this service as well as service advice about other & future services. I am pleased with the support I received. more

the receptionist/order taker was friendly and courteous. The service itself was reasonable in time and the vehicle inspections appreciated. more

Great job as always with the Tcoma Dodge Crew. Thanks! more

I had oil change service on my Jeep Compass at Tacoma Dodge. The service was quick, great, and friendly service. more

Had oil changed on my 2013 Journey and had the wiper blades replaced. Upon driving home, I didn't get more than two blocks and the driver's side fell off. They attempted to fix the situation by changing the blades out to no avail. Had them put the original blades back on. Other than that, the service writer tried their best but the replacement parts did not meet with my expectations. My experiences with Tacoma Dodge has always exceeded my expectations with the exception of this visit. more

They got in and out 39mins with oil change, new wipers and the 21 point inspection! more

how friendly every one is and always due a good job more