Southwest Plumbing & Heating

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10431 16th Ave SW
Seattle, WA 98146

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(206) 246-3774
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Reviews
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Best

Excellent workmanship. Explained what needed to be done and why. Answered my questions. Very professional and courteous. Great job!

Worst

I called this company to fix my furnace and was told it was "DEAD" and cannot be repaired... as the guy, Don, referred to it. I asked exactly why... not expecting a question he ...

SCAMMERS! 11/29/2011

I called this company to fix my furnace and was told it was "DEAD" and cannot be repaired... as the guy, Don, referred to it. I asked exactly why... not expecting a question he fumbled for words and said something is shorted out and handed me a $4,500 bill to replace it. I told him to leave and found someone else, local family owned company who fixed it and it cost me much less..... and works absolutely fine!!! more

Excellent service by Southwest? 11/10/2010

Excellent workmanship. Explained what needed to be done and why. Answered my questions. Very professional and courteous. Great job! more

I would recommend South West Plumbing 7/26/2010

Had a problem - made a call - and they were here. The personnel sent out diagnosed the problem, suggested what needed to be done to correct the situation and scheduled the very next day to complete the work. They kept in touch, notified us when they were arriving and stayed until the job was completed. It was a good experience. I would recommend South West Plumbing to my friends more

Want to get RIPPED-OFF? Hire Southwest Plumbing. 6/18/2010

Southwest Plumbing’s Sales Tactics make Used Car Salesmen look like ANGELS. 1) Southwest Plumbing flipped off the metal pilot light cover from my water heater and without any inspection, said “you need a new furnace ($1,300) and a new re-circulating pump ($600). 2) They refused to show me how to use my existing re-circulating pump but said they'd show me when the new one was installed. 3) After installing the new water heater only, they turned off the existing re-circulating pump so I couldn’t verify if it needed replaced. 4) When I asked them to inspect the existing re-circulating pump after it was removed – they refused. *** Lesson learned: Only use independent contractors that charge a flat fee per hour. more

Want to get RIPPED-OFF? Hire Southwest Plumbing. 6/18/2010

Southwest plumbing’s Sales Tactics make Used Car Salesmen look like ANGLES. 1) Southwest Plumbing took the metal cover off my water heater and without any inspection, said “you need a new furnace ($1,300) and a new circulating pump ($600). 2) They refused to show me how to use my existing re-circulating pump but would show me when the new one was installed. 3) After installing the new water heater only, they turned off the existing re-circulating pump so I couldn’t verify if it needed replaced. 4) When I asked them to inspect the existing re-circulating pump – they refused. *** Lesson learned: Only use independent contractors that charge a flat fee per hour. more

Very professional and sincere 5/12/2010

Very professional and sincere. I felt he had my best interest at heart and not just money. Michael F. more

He seemed very capable. 5/11/2010

Evan was very professional and very helpful determining and assisting in the septic problem I was experiencing. He was thorough in his evaluation of our plumbing and seemed highly capable of handling any problem. Nancy C. more

The service was great. 5/5/2010

Jeremy did a good job explaining the work that needed to be done. The service was great. - Frank Z. more

I can't begin to tell you how good Tony Myers was 4/16/2010

I can't begin to tell you how good Tony Myers was on our job, before he got my call I was working on fixing my toilet for at least 7 hrs. Tony came figured out the problem and worked many hrs. without a complaint. Unlike me when i was trying. - Benjamin N. more

Great job. 4/13/2010

Donald went beyond the call of duty and looked over future work. Really appreciated that. - Maryellen B. more

They explained everything. 4/6/2010

I would recommend Richard Farmer and John his associate anytime. They went beyond the call of duty. They explained everything. - Bill B. more

The work done was excellent. 4/5/2010

This work was completed in a house that is in a trust for my son who lives in the house with his family. The communication that I had via telephone with the workers was excellent. As was the work. - Howard M. more

Evan was so polite! 3/29/2010

Evan was so polite and very professional. We for sure will call and ask for him again if we need plumbing services. Thanks. - Stephanie B. more

They always leave our home giving us a sense of security 3/16/2010

Your technicians are not only skilled but very personable and helpful. They always leave our home giving us a sense of security that our problems are solved. Paul W. more

They are great! 2/17/2010

I appreciated the calls from the office letting me know that they were running behind, when they were on their way, and finally a follow up call to check on how the service went. more

Very satisfied. 2/11/2010

Very satisfied. Joel is a great representative for your company. Robert N. more

Very impressed with the service 2/9/2010

Very impressed with the service. The tech was knowledgeable, great job. Definately will use Southwest again. David S. more

Another great job! 2/8/2010

Your technician was extremely professional, well manared and took extreme care to do the job right. In my opinion you have an outstanding employee in Tony Myers, he represented your company at the highest level. The office staff was personal courteous and professional. Another great job! Patrick A. more

Great work! 2/5/2010

Great work! Fast. Concerned about best solution and prices. Fixed our disposal years ago. Neil and Bonnie more

Excellent quality of service. 2/4/2010

The technician was courteous. The quality of the service was excellent. - Henry L.? more
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