Southwest Plumbing’s Sales Tactics make Used Car Salesmen look like ANGELS. 1) Southwest Plumbing flipped off the metal pilot light cover from my water heater and without any inspection, said “you need a new furnace ($1,300) and a new re-circulating pump ($600). 2) They refused to show me how to use my existing re-circulating pump but said they'd show me when the new one was installed. 3) After installing the new water heater only, they turned off the existing re-circulating pump so I couldn’t verify if it needed replaced. 4) When I asked them to inspect the existing re-circulating pump after it was removed – they refused. *** Lesson learned: Only use independent contractors that charge a flat fee per hour.
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